How to Schedule a Visit at Mat‑Su Pretrial (Palmer, AK)

Visits at Mat‑Su Pretrial require an appointment. Don't show up expecting to walk in; call ahead before making the trip. Visiting hours are Saturday and Sunday, 9:00 AM to 3:00 PM. Even with those hours posted, contact the facility directly to confirm your time slot.

Call Mat‑Su Pretrial at 907-745-0943 to schedule your visit. You'll want to confirm two things: that you're eligible to visit and that you have an appointment during available hours. If you hit a wall with the facility line, you can try Alaska DOC's Pretrial Electronic Monitoring line at 907-334-5998 for general questions. But for booking the actual visit, stick with the facility number.

Info to Have Ready

• ✓ The detained person’s full name
• ✓ The detained person’s ID number (if you know it)
• ✓ The day and time you’re trying to book
• ✓ Your relationship to the detained person

Once you've booked, write down the date, time, and any instructions they gave you. This helps avoid mix-ups at check-in. On the day of your visit, be ready for entry rules. Mat‑Su Pretrial enforces a dress code, and all visitors are subject to search.

Day of Checklist

• ✓ Go to Mat‑Su Pretrial at 339 East Dogwood Road, Palmer, AK 99645
• ✓ Arrive on time for your scheduled appointment
• ✓ Dress to meet the facility’s dress code
• ✓ Expect to be searched upon arrival
• ✓ If you need to change plans, call the facility at 907-745-0943

1. Call Mat‑Su Pretrial directly - Use 907-745-0943 and ask to schedule a visit in advance.
2. Try Alaska DOC’s pretrial line for guidance - Call 907-334-5998 (Pretrial Electronic Monitoring) if you need help with pretrial-related questions.
3. Circle back to the facility for the appointment - The facility is the place to confirm specifics and set the actual visitation appointment.