Who to Call When You Have Questions About Someone at Mat‑Su Pretrial (Phone Directory)

For questions about someone at Mat-Su Pretrial, call the facility directly at 907-745-0943. This is your best starting point for visit scheduling and any questions tied to a specific person there.

For statewide Alaska DOC medical questions, call 907-269-7300. This line handles medical appointments and billing too, so start here if your question is health-related and the facility front desk can't help.

For behavioral health questions through Alaska DOC, call 907-269-7320. Use this line when your concern is specifically about behavioral health services, not general facility operations.

For questions about pretrial electronic monitoring statewide, call 907-334-5998. This is the direct line for monitoring issues, not day-to-day status inside the facility.

For reentry services questions, call Alaska DOC Reentry Services at 907-269-5299. This line handles reentry support, not routine facility questions.

If your question is about Mat-Su Pretrial or someone held there, start with the facility at 907-745-0943. For broader questions about Alaska DOC facilities and the system overall, use the DOC main line at 907-334-2381. Visitation is open at all facilities, but you should contact each facility directly for specifics and appointments. That makes the Mat-Su number the fastest route for visit-related questions.

Use the specialized DOC numbers when your question fits that category. Call Medical Health Care at 907-269-7300 for medical questions, appointments, and billing. Call Behavioral Health Care at 907-269-7320 for behavioral health concerns. For pretrial electronic monitoring, call 907-334-5998. For reentry questions, call Reentry Services at 907-269-5299.

Info to Have Ready

• ✓ The prisoner’s full name
• ✓ The prisoner ID number
• ✓ The institution’s address (include it on all correspondence to help ensure delivery)