Mail, photos, messaging, and phone/call options for staying in touch.
Inmates at Mat Su Pretrial can use the phones during designated hours to make outgoing calls, but they cannot receive incoming calls. All outbound calls are recorded and monitored. Calls go through a contracted phone system, and you can pay by accepting collect calls or setting up a prepaid account through the approved vendor. The vendor, payment methods, and setup steps can vary, so confirm the current phone provider and account instructions with Mat Su Pretrial before adding funds or expecting a call. If you need to get an urgent message to someone inside, contact the facility and ask about their message relay procedure.
Search for a loved one and send messages and photos in minutes.
Trying to reach someone at Mat Su Pretrial? Your main options are phone calls and mail. Here's how each works, plus what to double-check before sending money or waiting by the phone.
Getting your letter to the right person at Mat‑Su Pretrial comes down to two things: using the correct address format (with full name and ID number) and sending only what the mail room allows.
Getting mail to someone at Mat‑Su Pretrial requires the correct address and clear recipient details. All incoming mail is opened and inspected, so knowing the rules helps your letter actually arrive.
Need to reach the right person fast? Start with the Mat-Su Pretrial facility number. For statewide questions about medical care, behavioral health, monitoring, or reentry, use the Alaska DOC lines listed below.
No. Inmates at Mat Su Pretrial cannot receive incoming phone calls.
Yes. Phone calls made from Mat Su Pretrial are recorded and monitored under facility policy.
Calls go through a contracted phone provider and are paid for by collect calling or a prepaid account funded through the vendor. Contact Mat Su Pretrial to confirm the current vendor and setup steps before funding an account or expecting calls.
Scheduling a visit at Mat‑Su Pretrial comes down to one phone call. Have your details ready, know the entry rules, and you're set.
Sending money to someone at Mat Su Pretrial is really about funding their commissary account. Once the money posts, they can use it to buy basic items while they're inside.
Mat-Su Pretrial allows in-person visits, but you can't just walk in. All visits must be scheduled ahead of time. The specifics you'll need to plan your trip (visiting hours, visitor limits, ID requirements, dress code, fees, and any special procedures) aren't confirmed in this guide. Call the facility directly before making the drive to get the current rules.
