How to Send Messages to Inmates

You can use your phone or computer to send emails, letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send a message, start by searching for an inmate at Maui Community Correctional Center.

Sending Photos and Postcards

A great way to send love and support to a loved one at Maui Community Correctional Center is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.

Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of Maui Community Correctional Center.

Frequently asked questions about Maui Community Correctional Center

1. How long does it take to deliver a message?

   If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by Maui Community Correctional Center.

2. How much does it cost to send a message to Maui Community Correctional Center?

   You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.

3. What services can I use to contact an inmate at Maui Community Correctional Center?

   Penmate

   You can use Penmate to send letters and photos to an inmate from your phone. It's an easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.

   Securus messaging

   Securus may be another option for communicating with an inmate at Maui Community Correctional Center. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.

   JPay

   Some county jails and state prisons may support sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.

   Smart Jail Mail

   You may also check if Smart Jail Mail is available at Maui Community Correctional Center. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.

4. What is the mailing address of Maui Community Correctional Center?

   Mailing address:

   Maui Community Correctional Center
   600 Waiale Rd
   Wailuku, HI 96793
   Phone: (808) 243-5101

5. What are the visiting hours at Maui Community Correctional Center?

   Visiting hours at Maui Community Correctional Center vary by housing unit and security level. Generally, visits are scheduled on weekends and holidays, with some facilities offering weekday visits. Contact the facility directly at (808) 243-5101 or check their website for the current visiting schedule. Visits typically last 30-60 minutes and must be scheduled in advance.

6. What items are prohibited when sending mail to Maui Community Correctional Center?

   Prohibited items typically include: cash, personal checks, stamps, stickers, glitter, glue, tape, staples, paperclips, polaroid photos, musical or blank greeting cards, hardcover books, magazines with staples, and any items containing metal or electronics. Only send letters on plain white paper with blue or black ink. Photos must be printed on regular photo paper (no Polaroids). Always check with Maui Community Correctional Center for their specific mail policies.

7. How do I send money to an inmate at Maui Community Correctional Center?

   You can send money to an inmate at Maui Community Correctional Center through several methods: 1) Online using JPay, Access Corrections, or the facility's approved vendor, 2) Money orders mailed directly to the facility with the inmate's name and ID number, 3) Kiosks located in the facility lobby, or 4) Over the phone using a credit or debit card. Fees vary by method, typically ranging from $2.95 to $11.95 per transaction.

8. Can I schedule a video visit with an inmate at Maui Community Correctional Center?

   Many facilities now offer video visitation as an alternative to in-person visits. At Maui Community Correctional Center, video visits may be available through services like Penmate, Securus Video Connect, GTL, or ICSolutions. Video visits typically cost $10-20 for 20-30 minutes and must be scheduled in advance. You'll need a computer or smartphone with a camera and reliable internet connection. Contact the facility for their specific video visitation policies and approved vendors.

9. What identification do I need to visit an inmate at Maui Community Correctional Center?

   All visitors must present valid government-issued photo identification such as a driver's license, state ID, passport, or military ID. Minors must be accompanied by a parent or legal guardian who can provide the minor's birth certificate. Some facilities require visitors to be on the inmate's approved visitation list, which may require a background check. Contact Maui Community Correctional Center for specific ID requirements and visitor approval procedures.

10. How can I find out an inmate's release date?

    To find an inmate's release date at Maui Community Correctional Center, you can: 1) Use the online inmate search tool if available, 2) Call the facility's records department, 3) Contact the inmate's case manager or counselor, or 4) Have the inmate provide this information during a call or visit. For privacy reasons, some facilities only release this information to immediate family members.

Programs & Services

Adult basic education and GED preparation form the educational foundation at Maui Community Correctional Center, supporting both pre-trial detainees and sentenced individuals in their academic advancement. The facility's comprehensive approach to rehabilitation includes cognitive skills training and parenting programs designed to address behavioral patterns and family relationships. Substance abuse treatment services are integrated throughout the programming structure, while vocational training opportunities help prepare individuals for employment upon release. The work furlough program allows eligible participants to maintain employment in the community while serving their sentences, facilitating a gradual transition back into society.

The facility's innovative drug court program represents a collaborative approach to addressing substance abuse issues, enabling select pre-trial inmates, sentenced felons, and parole violators to participate in intensive in-facility treatment services followed by nine months of continued treatment in the community. Extended furlough services are provided in conjunction with the Maui Intake Service Center, offering additional reintegration support for those preparing for release. These programs may be supplemented by typical correctional services such as library access, recreational activities, and basic medical care to support overall wellness during incarceration.

MCCC's programming structure reflects its dual role in housing pre-trial detainees while providing reintegration services specifically for individuals who will be released on Maui. The facility may also offer religious services, anger management counseling, and life skills training to address the diverse needs of its population. Communication services are facilitated through Global Tel Link, providing phone access and tablet services that enable video visitation and connection to additional program resources, supporting family relationships and community ties during incarceration.

Daily Life & Visitation

Residents at the Maui Community Correctional Center begin each day within the facility's 7-acre compound in Wailuku, where structured programming and reintegration services shape their daily routines. The center houses both pre-trial detainees and sentenced individuals, creating a diverse environment where inmates may participate in adult basic education classes, GED preparation, parenting programs, and substance abuse treatment throughout the day. Those enrolled in vocational training or work furlough programs typically have modified schedules that may include off-site work assignments or educational activities, while others follow more traditional facility routines of meals, programming, and recreational time.

Communication with family and friends plays an important role in daily life, with inmates having access to phone services through Global Tel Link (GTL) for calls to both landline and wireless phones. Since December 2021, residents have also been able to use inmate tablets provided by GTL for video visits and other program services, offering additional ways to maintain connections with loved ones. The facility's visitation hotline at (808) 243-5861 provides current information about visiting procedures and schedules.

For those participating in specialized programs like the innovative drug court initiative, daily life may include intensive treatment services within the facility, preparing them for continued community-based treatment upon release. Extended furlough participants work with the Maui Intake Service Center, which may allow for gradual reintegration into the community while still maintaining their residence at MCCC. The facility's focus on reintegration means that many inmates spend portions of their day in cognitive skills training or other programs designed to support their successful return to Maui communities.