How to Send Messages to Inmates

You can use your phone or computer to send emails, letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send a message, start by searching for an inmate at Maury Correctional Institution.

Sending Photos and Postcards

A great way to send love and support to a loved one at Maury Correctional Institution is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.

Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of Maury Correctional Institution.

Frequently asked questions about Maury Correctional Institution

1. How long does it take to deliver a message?

   If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by Maury Correctional Institution.

2. How much does it cost to send a message to Maury Correctional Institution?

   You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.

3. What services can I use to contact an inmate at Maury Correctional Institution?

   Penmate

   You can use Penmate to send letters and photos to an inmate from your phone. It's an easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.

   Securus messaging

   Securus may be another option for communicating with an inmate at Maury Correctional Institution. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.

   JPay

   Some county jails and state prisons may support sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.

   Smart Jail Mail

   You may also check if Smart Jail Mail is available at Maury Correctional Institution. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.

4. What is the mailing address of Maury Correctional Institution?

   Mailing address:

   Maury Correctional Institution
   2568 Moore Rouse Rd
   Hookerton, NC 28538
   Phone: (252) 747-1400

5. What are the visiting hours at Maury Correctional Institution?

   Visiting hours at Maury Correctional Institution vary by housing unit and security level. Generally, visits are scheduled on weekends and holidays, with some facilities offering weekday visits. Contact the facility directly at (252) 747-1400 or check their website for the current visiting schedule. Visits typically last 30-60 minutes and must be scheduled in advance.

6. What items are prohibited when sending mail to Maury Correctional Institution?

   Prohibited items typically include: cash, personal checks, stamps, stickers, glitter, glue, tape, staples, paperclips, polaroid photos, musical or blank greeting cards, hardcover books, magazines with staples, and any items containing metal or electronics. Only send letters on plain white paper with blue or black ink. Photos must be printed on regular photo paper (no Polaroids). Always check with Maury Correctional Institution for their specific mail policies.

7. How do I send money to an inmate at Maury Correctional Institution?

   You can send money to an inmate at Maury Correctional Institution through several methods: 1) Online using JPay, Access Corrections, or the facility's approved vendor, 2) Money orders mailed directly to the facility with the inmate's name and ID number, 3) Kiosks located in the facility lobby, or 4) Over the phone using a credit or debit card. Fees vary by method, typically ranging from $2.95 to $11.95 per transaction.

8. Can I schedule a video visit with an inmate at Maury Correctional Institution?

   Many facilities now offer video visitation as an alternative to in-person visits. At Maury Correctional Institution, video visits may be available through services like Penmate, Securus Video Connect, GTL, or ICSolutions. Video visits typically cost $10-20 for 20-30 minutes and must be scheduled in advance. You'll need a computer or smartphone with a camera and reliable internet connection. Contact the facility for their specific video visitation policies and approved vendors.

9. What identification do I need to visit an inmate at Maury Correctional Institution?

   All visitors must present valid government-issued photo identification such as a driver's license, state ID, passport, or military ID. Minors must be accompanied by a parent or legal guardian who can provide the minor's birth certificate. Some facilities require visitors to be on the inmate's approved visitation list, which may require a background check. Contact Maury Correctional Institution for specific ID requirements and visitor approval procedures.

10. How can I find out an inmate's release date?

    To find an inmate's release date at Maury Correctional Institution, you can: 1) Use the online inmate search tool if available, 2) Call the facility's records department, 3) Contact the inmate's case manager or counselor, or 4) Have the inmate provide this information during a call or visit. For privacy reasons, some facilities only release this information to immediate family members.

Programs & Services

The Division of Adult Correction and Juvenile Justice maintains specific protocols for communication and visitation at Maury Correctional Institution, reflecting the facility’s commitment to maintaining secure operations while supporting connections between those incarcerated and their families. Located in Hookerton, North Carolina, this male correctional facility serves individuals in close and medium custody levels with a capacity of many individuals. The institution has adapted its operations to address public health concerns, implementing limited visitation protocols and transitioning to a centralized mail processing system through TextBehind to enhance security measures.

While specific program details are not extensively outlined on the facility’s webpage, Maury Correctional Institution typically may offer educational opportunities that could include adult basic education, GED preparation, and literacy programs to support academic advancement. The facility likely provides vocational training programs that may focus on practical skills such as maintenance, food service, or other trades that can assist with reintegration upon release. Counseling services often include substance abuse treatment programs, mental health support, and behavioral intervention programs designed to address the underlying factors that may have contributed to criminal behavior.

Support services at the institution may encompass religious and spiritual programs, recreational activities, and library access to promote personal development and positive use of time. The facility’s location in Greene County positions it to potentially collaborate with local community organizations and educational institutions to enhance programming opportunities. Healthcare services are typically available to address both routine medical needs and specialized treatment requirements, while case management services often help individuals prepare for successful reentry into their communities through discharge planning and resource coordination.

Daily Life & Visitation

At Maury Correctional Institution in Hookerton, North Carolina, the structured environment serves 1,504 male inmates across close and medium custody levels. The facility operates under strict protocols that shape every aspect of residents’ daily experiences, from wake-up calls in the early morning hours through evening lockdown procedures. Inmates typically begin their days around 5:30 AM with count time, followed by breakfast service and work assignments that may include facility maintenance, kitchen duties, or participation in various institutional programs designed to support rehabilitation and skill development.

Communication with family and friends follows specific guidelines established by the North Carolina Department of Public Safety. All mail must now be processed through TextBehind, a private company that screens correspondence before delivery to help prevent contraband from entering the facility. Letters should be addressed to the inmate’s name and OPUS number, followed by the prison name, then sent to P.O. Box 247, Phoenix, MD 21131, with the sender’s full established and last name clearly written in the return address. Visitation policies have evolved significantly, particularly following pandemic-related restrictions that were lifted in October 2020, though specific limitations and scheduling requirements typically remain in place to maintain security and safety protocols.

The institution’s location on Moore Rouse Road provides a controlled environment where inmates may participate in educational programs, vocational training, and recreational activities during designated periods throughout the week. Meal times are scheduled at regular intervals, with inmates often assigned to specific dining areas based on their housing unit and custody level. Evening hours generally include additional programming opportunities, personal time for reading or correspondence, and preparation for the next day’s activities before lights-out procedures are implemented across the facility.