Maury Correctional Institution, NC

Visitation at Maury Correctional Institution is appointment-only. Call or email the prison to schedule, then confirm your appointment the day before. Your visitor application must be completed and approved before you can visit—each incarcerated person can have up to 18 approved visitors on their list. ID requirements are strict: anyone 16 or older needs an approved photo ID, while minors under 16 must have a birth certificate. Plan your outfit carefully. Shirts and shoes are required, and revealing or gang-related items aren't allowed. Video visitation, when available, is limited to approved visitors and typically uses a web-based platform like Getting Out Visits.

Maury Correctional Institution uses ViaPath/GTL tablets on each unit. These tablets let people in custody place calls, send texts, receive digitized mail, and access entertainment. To cover phone costs, add funds through ViaPath's ConnectNetwork portal—you can deposit online, through the app, or by calling the toll-free number. Video visits are only available to approved visitors and require the Getting Out Visits app or a web browser with a webcam and microphone. People inside can also purchase tablet entertainment minutes through the facility canteen using their trust account funds. Both you and the person inside will need vendor accounts to add funds and schedule services.

Maury Correctional Institution routes all non-legal incoming mail through TextBehind. Letters, cards, photos, and artwork get screened and scanned, then delivered digitally to the offender's tablet. Address mail to TextBehind's Maryland P.O. Box and include the offender's name, OPUS number, and full facility name exactly as instructed—otherwise it comes back. Your return address must include your full first and last name. Items the scanner can't process (like oversized envelopes) also get returned. For documents, only copies of passports and Social Security cards are accepted, plus original birth certificates. Need the originals back? Request them from TextBehind within 30 days for a $2.50 fee. After 30 days, they're shredded.

Add money to someone at Maury Correctional Institution through the web, mobile app, phone, or approved walk-in locations—funds typically post the next business day. Want a fee-free option? Mail a money order payable to TouchPay with the required deposit slip to TouchPay Holdings, LLC, PO Box 174, Houston, TX 77001-0174. Mailed deposits can take up to ten business days to post. For electronic payments, ViaPath/GTL accepts Visa, MasterCard, and Discover. Check with the vendor for exact fees on automated payments and paper statements. Only approved visitors can deposit funds. For help, call ViaPath at 877‑650‑4249.