Before You Mail That Photo to Maury: What Can and Can't Go Through TextBehind
Mailing photos, cards, or letters to someone at Maury Correctional Institution? The fastest way to avoid getting your mail returned is to follow TextBehind's formatting and scanning rules. Use the checklist below before you seal the envelope.
Quick Rules
- ✓ Skip oversized envelopes. If it is not scannable, it will be rejected and returned.
- ✓ Do not mail original passports, Social Security cards, or birth certificates. Only copies are acceptable.
- ✓ Write your full first name and full last name in the return address. Do not use initials, mail that does not meet this standard will be returned.
Address the envelope to TextBehind's Maryland P.O. Box. Include the offender's full name, OPUS number, and the full (not abbreviated) prison name. Miss any of those details and your mail gets returned.
TextBehind doesn't deliver paper mail directly. Instead, your letters, greeting cards, photos, and artwork are scanned into digital files, forwarded to the prison, and delivered to the offender on an electronic tablet. The original paper never reaches their hands.
Heads up: Oversized envelopes can't be scanned. If it doesn't fit through the standard scanning process, it will be rejected or returned.
Never include original identity documents in your mailing. Passports, Social Security cards, birth certificates: send copies only.
Protect your originals: Original documents are not considered acceptable content and won't be processed. Stick to copies so you don't risk losing something that's hard to replace.
Return Address and Size Checks
- ✓ Return address: your full first name and full last name (no initials).
- ✓ Delivery address: TextBehind Maryland P.O. Box, plus the offender’s full name, OPUS number, and the full prison name (do not abbreviate).
- ✓ Envelope: not oversized and clearly scannable.
- Write your return address with your full name. Use your full first name and full last name, and skip initials.
- Address it to TextBehind in Maryland. On the recipient line, include the offender’s full name and OPUS number, then the full prison name (not abbreviated), then the P.O. Box in Phoenix, Maryland.
- Do a quick size check. If the envelope is oversized or otherwise not scannable, it is likely to be rejected or returned.
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