How to Order a Seasonal Package for Someone at Maury Correctional Institution (NC)

Seasonal Packages for people at Maury Correctional Institution go through North Carolina's statewide Department of Adult Correction program. This guide covers the parts that trip people up most: who can place an order, when the ordering window opens and closes, what "pre-approved" actually means when you're shopping, and what happens if your loved one gets moved to certain control statuses before the package ships.

You don't need to be a spouse or immediate family member to send a Seasonal Package. Friends can order too. The statewide NC Department of Adult Correction program covers all facilities, including Maury Correctional Institution.

Seasonal Packages are only available during a specific window - miss it, and you'll have to wait for the next one. This window opens Wednesday, January 7th and closes Friday, February 6th. Don't wait until the last day. Give yourself time to pick items and double-check everything before the deadline.

When you shop through North Carolina's official inmate package pages, every item listed is already pre-approved for delivery. That's the big advantage: you're choosing from a cleared list, so there's no guessing about whether something will get rejected.

"Pre-approved" doesn't mean every item works at every prison. Electronics are the main issue - some facilities lack the infrastructure for rechargeable devices. It's on you to confirm that what you're buying will actually work at Maury. If you're unsure about something (especially rechargeable items), check before ordering. A quick confirmation upfront saves frustration later.

Here's one situation that can derail your order: a control status change before shipping. If the incarcerated person gets placed on HCON, MCON, ICON, or Safekeeper status before the package ships, Union Supply Direct cancels the order. You'll receive a refund minus a $5.00 restocking fee.

Checklist

• ✓ Confirm you’re ordering within the published window (First Day to Order: Wednesday, January 7th; Last Day to Order: Friday, February 6th).

• ✓ Stick to items shown on the NC inmate package shopping pages so you’re choosing from pre-approved products.

• ✓ Check possession limits before ordering footwear - offenders may only possess one pair each of work boots, tennis shoes, and shower shoes at any given time.

• ✓ If you’re considering electronics, confirm they’re compatible with the facility’s conditions; some prisons may not support rechargeable electronic devices.

• ✓ Understand the cancellation/refund rule: if your loved one is placed on HCON, MCON, ICON, or Safekeeper before shipping, the order is canceled and refunded minus a $5.00 restocking fee.

Once you've placed your order, the main thing to watch for is a pre-shipment status change. If your loved one gets placed on HCON, MCON, ICON, or Safekeeper status before the package ships, Union Supply Direct cancels the order and refunds the purchaser minus a $5.00 restocking fee. If you're trying to time a package around a move or housing change, keep this policy in mind - otherwise you might be surprised when a refund shows up instead of a delivery confirmation.