How to Put Money on Someone's Phone or Tablet Account at Maury Correctional

Maury Correctional Institution uses ViaPath (GTL) for electronic tablet services. Incarcerated individuals use these tablets for calls, texts, digitized mail, and other apps.

To fund phone time or a tablet account for someone at Maury, you'll go through ConnectNetwork. It's ViaPath's official deposit and account management portal, and it's where most families add money and manage balances.

Deposit Methods Speed

• ✓ Online at ConnectNetwork.com
• ✓ ConnectNetwork mobile app
• ✓ Toll-free phone deposit option
• ✓ Western Union
• ✓ Mail
• ✓ Card payments accepted by ViaPath/GTL include Visa, MasterCard, and Discover

Need funds to show up fast? Deposits made online, through the mobile app, by phone, or at a walk-in location generally hit the offender's account by the next business day. That matters if your loved one is waiting to place calls or use paid tablet features.

For a mailed trust deposit, make the money order payable to TouchPay. Include a deposit slip and send it to: TouchPay Holdings, LLC, PO Box 174, Houston, TX 77001-0174.

Mailed money orders take up to ten business days to reach the offender's account. TouchPay tries to process them sooner, but plan for that longer window if you go the mail route.

This is the rule that catches people off guard: at Maury, only approved visitors for that specific offender can deposit funds into their account. If you're not on the approved visitor list, you won't be able to send money.

1. Get on the approved visitor list - You must complete a visitor application and have it approved by facility staff before a visit can occur.
2. Wait for approval before you try to deposit - Because only approved visitors can deposit funds, make sure your application is approved before you plan to send money.