Penmate Inmate Support Guides
← Back to Maury Correctional Institution, NC

Send Photos & Mail at Maury Correctional Institution, NC

How to send messages, photos, and packages

Overview

Maury Correctional Institution uses ViaPath/GTL tablets on each unit. These tablets let people in custody place calls, send texts, receive digitized mail, and access entertainment. To cover phone costs, add funds through ViaPath's ConnectNetwork portal—you can deposit online, through the app, or by calling the toll-free number. Video visits are only available to approved visitors and require the Getting Out Visits app or a web browser with a webcam and microphone. People inside can also purchase tablet entertainment minutes through the facility canteen using their trust account funds. Both you and the person inside will need vendor accounts to add funds and schedule services.

Find an Inmate at Maury Correctional Institution, NC

Search for a loved one and send messages and photos in minutes.

Exact spelling helps find results faster

Free to search · Used by families nationwide
Woman using phone to connect with loved one

Quick Facts

  • Maury Correctional Institution provides ViaPath/GTL tablets that allow people in custody to call, text, receive digitized mail, and access resources and entertainment.
  • Phone time for people at Maury Correctional Institution is purchased through ConnectNetwork, ViaPath's authorized portal.
  • Video visits are restricted to people on an incarcerated person's approved visitors list and use the Getting Out Visits app or a web browser with webcam and microphone.
  • Incarcerated people can buy tablet entertainment minutes at the prison canteen using funds from their trust account.
  • TextBehind scans all non-legal mail (letters, cards, photos, artwork) and forwards digital files to inmates' tablets.

Send Photos & Mail Guides

maury-seasonal-package-ordering

How to Order a Seasonal Package for Someone at Maury Correctional Institution (NC)

Seasonal Packages for people at Maury Correctional Institution go through North Carolina's statewide Department of Adult Correction program. This guide covers the parts that trip people up most: who can place an order, when the ordering window opens and closes, what "pre-approved" actually means when you're shopping, and what happens if your loved one gets moved to certain control statuses before the package ships.

Common Questions

How do I add funds for phone calls at Maury Correctional Institution?

Add phone funds through ViaPath’s ConnectNetwork portal. It supports multiple deposit methods, including online, app-based, and toll-free options.

Who can schedule video visits with someone at Maury Correctional Institution?

Only people on the incarcerated person’s approved visitors list can schedule video visits. Visits are done through the Getting Out Visits app or a web browser with a webcam and microphone.

What communications features do tablets at Maury Correctional Institution offer?

ViaPath/GTL tablets can be used to place calls, send texts, receive digitized mail, and access entertainment and other resources. Entertainment minutes can be purchased at the facility canteen using trust account funds.

How should I address mail to someone at Maury Correctional Institution?

Address non-legal mail to TextBehind’s Maryland P.O. Box and include the offender’s full name, OPUS number, and the full facility name. Follow the required format exactly or the mail will be returned to you, and include your full first and last name in the return address.

Will photos, cards, or artwork be delivered to the inmate?

Yes. TextBehind scans letters, cards, photos, and artwork and forwards the digital files to the offender’s tablet. If something can’t be scanned (for example, an oversized envelope), it will be returned to the sender.

Can I get the original letter back from TextBehind?

Yes—request the original letter and contents from TextBehind within 30 days for a $2.50 service fee. Originals that aren’t requested within 30 days are shredded.