How to send messages, photos, and packages
Communication at Maury County Jail runs through third-party vendors. Video visits are provided by VendEngine, and the inmate phone system is handled by NCIC. You'll use those services to arrange calls and video sessions. You can create an NCIC account by phone, online, or at the jail lobby kiosk. NCIC requires funds in your account before you can receive calls, video visits, or messages. Setup, scheduling, and payments are typically handled through the vendor's portal, app, or an in-person kiosk. Make sure you're registering with the correct vendor before you start. The best approach: verify the vendor name first, create your account, then add funds before expecting a call or video visit.
Search for a loved one and send messages and photos in minutes.
Mail at Maury County Jail works differently than you might expect. Since February 1, 2021, most incoming paper mail is scanned and delivered to inmates electronically. Knowing how the process works will help you avoid surprises.
Mail is one of the most reliable ways to stay connected with someone at Maury County Jail—but the facility changed how incoming mail works in 2021. Here's what you need to know about the current system, addressing envelopes, and how legal mail is handled differently.
If you've been sending letters and your loved one says nothing is showing up, the mail might not be getting delivered the way you expect. Maury County Jail switched to a scanned-mail system—so what you send matters, and how it's handled has changed.
Set up an NCIC account by telephone, online, or at the jail lobby kiosk. Add funds to the NCIC account before you expect to receive calls or video sessions.
Video visits at Maury County Jail go through VendEngine. Register on the vendor's portal or app and follow their steps for scheduling and account setup.
Yes. NCIC requires that funds be added to your NCIC account to receive calls, video visits, and messages. You can add money through NCIC’s website, phone sign-up, or the jail lobby kiosk.
Your first visit goes smoother when you show up with the right ID, dressed within the rules, and everything you can't bring already left in the car. Use this checklist to avoid getting turned away at the door.
If you have a criminal record (or a pending case), it can affect whether you'll be allowed to visit at Maury County Jail. Here's how the jail screens visitors and the most common reasons someone gets turned away.
Maury County Jail has overhauled its visitation policy. The big change? Visits now happen through video kiosks, with schedules and procedures that vary depending on where the inmate is housed. Read the new policy carefully before showing up.
