How to send messages, photos, and packages
Mayo C.I. Annex uses ConnectNetwork for remote communications. Your account name must match your government-issued ID exactly—first and last name, no variations. After registering, click the confirmation email to activate your account. Until you do, messaging and remote visits won't work. Florida facilities typically offer secure email/e-messaging, tablet messaging, phone calls, voicemail, and remote video visits, though availability varies by location. Messages and emails go through staff screening before delivery. Video visits run on third-party platforms with their own scheduling and moderation rules. Before buying credits or booking a visit, check the vendor pages for available features, payment options, and any restrictions.
Search for a loved one and send messages and photos in minutes.
Use your legal first and last name exactly as shown on your government-issued ID when creating your ConnectNetwork account. Click the confirmation email to activate before trying to message or schedule remote visits.
Yes. You must activate your ConnectNetwork account through the confirmation email before you can use it for messages or remote visits.
Yes. Messaging and email systems are typically screened by staff, and video visits run through third-party platforms with their own moderation and scheduling rules. Specific features and practices vary by facility, so check the vendor pages for details.
Mailing a money order to someone at Mayo C.I. Annex? The key is filling out the JPay deposit slip completely and legibly. Here's the exact mailing address, how to write the money order, and what to do if the deposit doesn't post.
**Important:** Do not go to Mayo C.I. Annex for a visit until the inmate tells you your visitation application has been approved.
After you send in your visitation application for Mayo C.I. Annex, the next step is mostly waiting — and knowing how to wait so you don't waste a trip.
