McConnell Unit, TX
Explore
Find an Inmate at McConnell Unit, TX
Search for a loved one and send messages and photos in minutes.
Guides for This Facility
Who can send money to an inmate at McConnell Unit (and who can't)
Sending money to someone at McConnell Unit means going through TDCJ's Inmate Trust Fund—and the biggest surprise for most people is that not everyone can deposit. Here's how to know if you're eligible, which methods work, and what might slow things down.
Read Guide
Sending mail to someone at McConnell Unit: when to use the Digital Processing Center vs. the unit
Sending mail to someone at McConnell Unit? The biggest mistake is sending the right item to the wrong place. Here's how to choose between the TDCJ Digital Mail Processing Center in Dallas and the unit itself—so your mail doesn't get held up.
Read Guide
TDCJ Online Visitation Scheduler: Step‑by‑step for McConnell Unit visitors
To schedule a visit through the TDCJ Online Visitation Scheduler, you'll need to create your own visitor account. TDCJ staff can't do this for you—so if you're helping a parent, spouse, or friend visit McConnell Unit for the first time, each person needs to register with their own email address. Once your account exists, staff may be able to help with updates like names or addresses. But the initial setup? That's on you.
Read GuideAt a Glance
Visitation
- Visitors must create their own visitation scheduler account; TDCJ staff cannot create accounts for visitors.
- Account email addresses and accounts cannot be deleted or changed once created.
- When adding an inmate you must use the inmate’s 8‑digit TDCJ or SID number.
Communication
- To receive calls from a TDCJ inmate you must register your telephone at texasprisonphone.com and provide the inmate's TDCJ ID.
- Once an account is created for a scheduler or vendor with an email address, that account cannot be deleted and the email address cannot be changed.
- If you forget a scheduler password, enter your email and use the Forgot Password/Reset Password link to receive reset steps by email.
Mail & Letters
- Address personal mail to the inmate’s full name plus their TDCJ number and send it to PO Box 660400, Dallas, TX 75266-0400 for processing through the Digital Processing Center.
- Legal mail, media mail, books, magazines, packages, and subscriptions from verified publishers must be sent directly to the McConnell Unit rather than the central processing center.
- For questions about the digital mail platform or outbound mail for McConnell Unit inmates, contact Securus Customer Service at (800) 844-6591.
Sending Money
- Accepted deposit methods include money orders or cashier's checks, ACH, Access Corrections, ACE, eCommDirect, JPay, and TouchPay.
- Only senders on the inmate's Approved Visitor List or the Inmate Telephone List may deposit funds (policy effective September 1, 2020).
- Cash and personal checks are not accepted for inmate trust fund deposits and will be returned to the sender.
Facility Info
- Inmates may appeal disciplinary decisions using the inmate grievance procedure beginning with the warden or unit grievance staff and progressing to the next level if unsatisfied.
- A full pardon application must include the signed application, three letters of recommendation from non-family members, and all court documents.
- If a full pardon is denied, the applicant must wait two years from the date of recommendation or denial before reapplying.
Based on official sources and community feedback. Learn how we verify
Topic Overviews
Visitation
Scheduling a visit at McConnell Unit starts online. You'll need to create your own TDCJ visitation scheduler account—staff can't do this for you. Registration requires a valid email and a 7‑digit validation code, and you must answer every background questionnaire question to complete the process. Forgot your password? Use the Forgot Password/Reset Password link and follow the reset steps sent to your email. When adding an inmate, use their 8‑digit TDCJ/SID number and enter your phone number in XXX XXX XXXX format (with spaces). The scheduler may show Regular, Contact, Video/Tablet, and sometimes Extended or Special visits, but availability depends on your relationship, the unit's visiting area, and the inmate's privileges. Each inmate gets one visit per weekend.
Read full guideCommunication
For phone calls at McConnell Unit, register your telephone number at texasprisonphone.com and enter the inmate's TDCJ ID during sign-up. Texas facilities may also offer remote video visits, electronic messaging, and inmate tablets through the Inmate Technology program and third‑party vendors—exact services depend on the unit. Video visits are typically booked through an approved vendor or agency portal after you create an account, follow the scheduling steps, and agree to payment requirements. Messaging usually requires a vendor account and buying credits; messages are screened and delivered through tablets or as printed copies depending on the unit and vendor. For accurate availability and restrictions, check the McConnell Unit page and relevant vendor portals.
Mail & Letters
Most personal mail for people incarcerated at McConnell Unit goes through the TDCJ Digital Processing Center. Send letters, greeting cards, and photos to the inmate's full name plus their TDCJ number at PO Box 660400, Dallas, TX 75266-0400. Items are screened, scanned, and delivered digitally through the facility's secure system. Some mail bypasses the central processor and must go directly to the unit: legal mail, media mail, books, magazines, packages, and subscriptions from verified publishers. Always include the inmate's full name, TDCJ number, and your return address on the envelope. Having issues with the digital mail platform or outbound mail? Contact Securus Customer Service at (800) 844-6591.
Read full guideSending Money
To fund an inmate account at McConnell Unit, you can mail money orders or cashier's checks, or deposit electronically through approved ACH providers like Access Corrections, ACE, eCommDirect, JPay, and TouchPay. Since September 1, 2020, only people on the inmate's Approved Visitor List or Inmate Telephone List can make deposits. Cash and personal checks aren't accepted—they'll be returned. Plan ahead: single transactions of $500.00 or more (and certain checks) may be held for 14 days before the inmate can access the funds. Don't mail trust fund deposits to the inmate's unit address or include personal mail with deposits. Trust Fund staff can confirm whether a deposit was received, but they won't share balances or transaction details with anyone except the inmate.
Read full guideCommon Questions
Showing 6 of 16How do I create a visitation scheduler account for McConnell Unit?
Create your own TDCJ visitation scheduler account using a valid email, then complete registration with the 7‑digit validation code sent to you. Answer all background questionnaire questions to finish. Forgot your password? Enter your email and use the Forgot Password/Reset Password link to get reset steps.
VisitationWhat types of visits can I schedule at McConnell Unit?
The scheduler lists Regular, Contact, Video/Tablet, and sometimes Extended or Special visits. Not every type shows for every inmate—availability depends on your relationship, the unit's visitation area, and the inmate's privileges. Dates may also be hidden when the inmate already has a visit scheduled that week or is otherwise unavailable.
VisitationWhat should I bring and what are the visit limits at McConnell Unit?
Bring photo identification (TDCJ maintains a list of acceptable photo IDs). Each inmate is allowed one visit per weekend, and visits can be terminated or visitors removed for improper conduct. If you’re removed from a visitor list, you can submit a written appeal to the Director’s Review Committee within 14 days at PO Box 99, Huntsville, TX 77342.
VisitationHow do I register to receive phone calls from an inmate at McConnell Unit?
Register your telephone at texasprisonphone.com and enter the inmate’s TDCJ ID during registration. After your number is registered, follow the vendor’s instructions for payment and approved call types.
CommunicationCan I change or delete the email I used to create a scheduler or messaging account?
No. Once an account is created for an email address, it can't be deleted and the email can't be changed. If you need a different email, you'll have to create a new account under the vendor or scheduler rules.
CommunicationWhat should I do if I forget my visitation scheduler password?
Use the email you registered with and click the Forgot Password/Reset Password link. You’ll get reset steps by email—follow those instructions to regain access.
CommunicationMore Guides
Ready to Connect?
Search for your loved one to start communicating today
Did You Know?
If you're visiting someone at McConnell Unit in Texas, you'll need to create your own TDCJ visitation scheduler account—unit staff can't create visitor accounts for you. Set up your account before you try to schedule a visit so you can book available times without delay.
This guide is based on feedback from dozens of families and official facility documentation. Learn how we verify