How to visit, scheduling, dress code, and visitor requirements
Visiting someone at McDowell Detention Facility starts with figuring out what type of visit is available. Video visitation runs through NCIC—schedule by calling 1-800-943-2189 or visiting videovisit.ncic.com. Planning an in-person visit? You'll typically need to be on the incarcerated person's approved visitor list, which means completing and returning a visitor application. Rules change, so check McDowell's official visitation information before you go. Hours, who's allowed to visit, and whether visits are in-person or video-only can all vary. Some visits may be contact or non-contact depending on housing status and security classification—confirm what to expect when you schedule.
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Setting up your first video visit can feel overwhelming, especially when you're in a hurry. McDowell County Detention handles video visits through NCIC—so that's where you'll need to start.
Schedule video visits through NCIC by calling 1-800-943-2189 or using videovisit.ncic.com.
Yes. You’ll generally need to be approved and added to the incarcerated person’s visitor list, which usually requires completing and returning a visitor application.
It depends on the incarcerated person’s housing status, security classification, and facility rules. Confirm whether your visit will be contact or non-contact when you schedule.
Need to put money on someone's account at McDowell Detention Facility? You have two options: deposit online at team3.inmatecanteen.com (select "McDowell County Detention Center"), or use the kiosks in the McDowell County Sheriff's Office lobby—they're open 24 hours a day. Both methods charge a convenience fee.
Putting money on someone's account at McDowell Detention Facility is straightforward. You can deposit online through Inmate Canteen or use the kiosks in the Sheriff's Office lobby—they're available 24/7.
Phone calls are one of the main ways to stay connected with someone at McDowell Detention Facility—but the system has rules that can catch families off guard. Here's how calling works, how to set up prepaid service, what rates look like, and what to avoid so your calls don't get cut off.
