MCF Lino Lakes, Mn
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Guides for This Facility
Visiting MCF Lino Lakes with Children and Required ID: Birth Certificates, Escorts, and Valid Identification
Planning to visit MCF Lino Lakes with a child? Two things trip people up most often: paperwork for minor visitors and ID verification. Get these right ahead of time, and you won't get turned away at the door.
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Why You Can't Call Into MCF Lino Lakes — phone rules, emergencies, and the 15-minute wait
Tried calling MCF Lino Lakes to reach someone? You've probably hit a wall. The phone system only handles outgoing calls, and specific rules control when your loved one can call and what happens in emergencies.
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How to Find Your Loved One's MN DOC Offender ID (OID) — and Why You Need It for MCF Lino Lakes
If your loved one is at MCF Lino Lakes, their Minnesota DOC Offender ID (OID) unlocks almost every contact task. Once you have it, keep it handy.
Read GuideAt a Glance
Visitation
- Visitors under 18 must be escorted by a parent, legal guardian, or authorized escort and a certified birth certificate must be submitted with the visiting application.
- All visitors must present a valid, unexpired government photo ID with an address matching the visiting application; expired or canceled driver’s licenses do not qualify.
- Visits are by appointment; scheduling may be on-site or through the facility’s approved video vendor.
Communication
- Only incarcerated individuals can place outgoing calls; outside callers cannot call in and request a connection.
- Calls from incarcerated people are free to the recipient, but three-way calls and call forwarding are not allowed.
- The DOC enforces a 15-minute wait interval between phone calls to reduce exploitation and manage phone-area safety.
Mail & Letters
- Incoming mail at MCF Lino Lakes is opened and scanned and incarcerated people receive a copy of photos and cards.
- Mail must include the incarcerated person’s full name, DOC OID number, facility name, and “Minnesota” spelled out.
- Mail is first routed to an external scanning service as part of the facility’s mail processing.
Sending Money
- JPay is the Minnesota DOC–approved electronic funds transfer and messaging service used at MCF Lino Lakes for money, messages, and VideoGrams.
- To contact or transact with someone at MCF Lino Lakes you must have their MN DOC Offender ID (OID); the DOC provides a searchable offender lookup.
- If JPay messages fail to deliver, contact JPay customer support at 800-574-5729.
Contact Info
- Minnesota DOC central office contact details (phone, fax, address, website, social media) are published for public inquiries.
- Families can submit concerns to the Office of the Ombuds for Corrections (OBFC) and are encouraged to contact the facility directly using the contact information in the facility handbook.
- Check the DOC central directory or the facility’s handbook page first to find the right office for your question.
Based on official sources and community feedback. Learn how we verify
Topic Overviews
Visitation
MCF Lino Lakes requires a visitor application and approval before you can visit—and the process can take several weeks, so start early. Visits are by appointment only, either on-site or remote through the facility's approved video vendor. For video visits, you'll schedule through the vendor's online portal (like JPay) by following the on-screen steps. When you arrive for an in-person visit, bring a valid, unexpired government photo ID with an address matching your visiting application. Expired or canceled driver's licenses won't be accepted. If you're dealing with a video visiting ban of one year or longer, you can request an annual review by the facility visiting committee.
Read full guideCommunication
At MCF Lino Lakes, only incarcerated people can place outgoing phone calls—you can't call in and ask to be connected. Calls are free to the recipient, but three-way calling and call forwarding aren't allowed. There's also a required 15-minute wait between calls. Phone and video communications may be monitored or recorded, and notices are posted by the phones. Video visits are booked through JPay in 30-minute sessions and require a Visa or MasterCard on file. To schedule, log in to JPay, choose Video Visitation, select
Read full guideMail & Letters
Everything mailed to MCF Lino Lakes goes through a scanning process. Incoming mail is opened and scanned, and incarcerated people receive a digital copy of items like photos and greeting cards rather than the originals. To avoid delays, address every piece of mail exactly as required: the person's full name, their DOC OID number, the facility name, and "Minnesota" spelled out. Minnesota DOC also offers an electronic option through TextBehind for emailed letters, photos, and greeting cards. Mail is inspected for contraband, and items that don't meet requirements may be returned or destroyed.
Read full guideSending Money
MCF Lino Lakes uses JPay as the Minnesota DOC–approved service for sending money, messages, and VideoGrams. Before you start, get the person's MN DOC Offender ID (OID)—the DOC's offender search page can help you find it. Deposits are handled through approved online vendors and in-facility kiosks; some facilities also accept mail using accepted instruments (never cash). Include the incarcerated person's full name, booking/OID or case number, and the facility on every transaction. If a JPay transfer, message, or VideoGram doesn't go through, contact JPay customer support at 800-574-5729.
Common Questions
Showing 6 of 16What ID do I need to visit MCF Lino Lakes?
Bring a valid, unexpired government photo ID with an address that matches your visiting application. An expired or canceled driver’s license does not qualify.
VisitationCan I visit MCF Lino Lakes with a child?
Yes. Visitors under 18 must be escorted by a parent, legal guardian, or authorized escort. A certified birth certificate must be submitted with the visiting application—not handed in at check-in.
VisitationHow are long video-visit bans handled at MCF Lino Lakes?
Video visiting bans of one year or longer are eligible for annual review by the facility visiting committee upon request.
VisitationHow do I schedule a video visit with someone at MCF Lino Lakes?
Log in to your JPay account, select Video Visitation, then choose
CommunicationWhy can't I call someone at MCF Lino Lakes from my phone?
Outside callers can't call into MCF Lino Lakes and request to be connected—only incarcerated people can place outgoing calls. If you need to pass urgent information, use the facility's emergency message process.
CommunicationAre phone calls and video visits monitored or recorded at MCF Lino Lakes?
Yes. Phone and video communications may be monitored or recorded by staff, and notices are posted by the telephones. Recording or photographing any part of a video visit can end the visit and result in an indefinite ban.
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Did You Know?
Here's what you need to know about MCF Lino Lakes in Minnesota. The Minnesota DOC Central Office posts contact details for public inquiries:
This guide is compiled from official facility documentation and community feedback. Learn how we verify