How to send messages, photos, and packages
Communication at MCF Moose Lake flows outbound from the incarcerated person. They can't receive incoming calls, so expect to hear from them through outgoing phone calls or third-party video and messaging services. Phone calls, video chats, and electronic messages are routinely monitored or recorded for security. Content may be screened or withheld if it raises safety or legal concerns. Most video visits and messaging run through a vendor platform where you'll create an account, schedule sessions (or accept invitations), and handle payments. Accept prompts when they come up, and follow the vendor's session rules. Visits often run in set time blocks and may be charged in full even if someone leaves early. Check the facility's official communications page for current vendor details and rates.
Search for a loved one and send messages and photos in minutes.
Someone at MCF Moose Lake can reach you by placing outgoing phone calls and using vendor-run video and messaging platforms. You can't call into the facility. Video sessions are typically scheduled or accepted through the vendor's system.
Yes. Phone calls, video chats, and electronic messages are routinely monitored or recorded for security, and they may be screened or withheld if they raise safety or legal concerns.
Usually, yes. Video visits and electronic messaging are commonly handled by third-party vendors, and you typically set up an account and pay through the vendor website to schedule sessions or send messages.
At MCF Moose Lake, anyone under 18 must be escorted by a parent, legal guardian, or authorized escort. Before planning your visit, confirm the adult accompanying the kids fits one of these roles. This is one of the most common reasons visits fall apart before they begin.
Anyone under 18 visiting MCF Moose Lake must be accompanied by an adult escort. The escort needs to be the child's parent, legal guardian, or an authorized escort approved by the facility. No exceptions—minors without a proper escort won't be allowed in.
Bringing a child to visit someone at MCF Moose Lake? The key is getting your paperwork uploaded with the visiting application before you go. Here's what documents minors need, who can escort them, and when you'll need a notarized Minor Escort Form.
