How to visit, scheduling, dress code, and visitor requirements
Video visitation at MCF Rush City runs through JPay. To book a session, head to the JPay site or app, select
Search for a loved one and send messages and photos in minutes.
Your first Minnesota DOC video visit is a lot smoother when you handle the basics ahead of time: make sure you’re eligible, set up the right equipment, and follow the rules that can end a visit fast. Use this checklist to get ready.
Visiting someone at MCF Rush City requires a bit of setup, especially for video visits. Once you have the right ID number and get approved, scheduling is straightforward.
Setting up your first video visit takes a bit of prep, but the process is straightforward once you know the steps. This guide walks you through getting approved, scheduling through JPay, and joining on time.
Your first video visit can feel like a lot of moving parts. Once you know the order of operations, though, it goes smoothly. Use this guide to get your JPay account ready, schedule the visit, and avoid common mistakes that can end a session early or lead to a ban.
Schedule through JPay by selecting “Video Visitation” and clicking “Schedule New Visit.” Follow the prompts to pick a date and time and confirm your appointment.
You'll need the incarcerated person's MN DOC Offender ID (OID). This number is used to find or contact them through DOC and vendor systems.
Yes. Most facilities require an approved visitor application before you can visit, and you should bring a valid, unexpired government photo ID that matches your application.
No — at MCF Rush City, only incarcerated people can make outgoing phone calls, and if you call the facility you won’t be transferred to your loved one.
Missing a key detail on your envelope? Your mail could be delayed or never arrive. MCF Rush City requires a few specific elements on every piece of mail, and you should know upfront: your letter will be opened and scanned before your loved one receives a copy.
Getting mail to someone at MCF Rush City starts with the envelope. Miss a few key details—or abbreviate "Minnesota"—and your letter could be delayed or returned.
