Setting Up Your First JPay Video Visit (start to finish)
Your first JPay video visit is straightforward once you know the steps. This walkthrough covers eligibility, computer requirements, scheduling and payment, and how to join on visit day.
How to deposit funds, commissary, and payment options
Need to send money to someone at MCF Shakopee? The facility's inmate handbook identifies JPay as an electronic funds-transfer service you can use. To make a deposit through JPay, set up a JPay.com account and add a payment method. Some facilities also offer other deposit options—like on-site kiosks, approved online vendors, or certain mail-in methods—but availability varies. Whatever method you use, follow the vendor and facility instructions exactly. Double-check the incarcerated person's full name and OID/booking or case number so the funds post to the right account.
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Your first JPay video visit is straightforward once you know the steps. This walkthrough covers eligibility, computer requirements, scheduling and payment, and how to join on visit day.
Yes. The MCF Shakopee handbook lists JPay as an electronic funds-transfer option. Other deposit channels may exist, but available methods vary by facility—follow the facility's guidance or vendor instructions before depositing.
Create a JPay.com account, then follow JPay’s steps to add a payment method and send funds. When prompted, enter the incarcerated person’s full name and OID/booking number so the money posts to the correct account.
Don’t mail cash; use the facility’s approved deposit methods. If mail-in payments are allowed, many facilities accept money orders or certified bank/teller checks rather than personal checks—check the facility’s rules first.
You can't call MCF Shakopee and get connected to your loved one. Only incarcerated people can place outgoing calls — the facility won't transfer outside callers in.
Sending a letter to someone at MCF Shakopee? The two biggest mistakes people make: missing ID details on the envelope, and getting confused when the address points to Maryland instead of Minnesota.
Mail rules can feel picky, but the format matters—especially in Minnesota DOC, where mail is processed before it reaches the facility. Use the exact format below so your letter gets routed correctly and delivered.