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The Real Cost of Staying Connected: JPay Messaging and Video Visit Pricing Basics

JPay makes staying in touch easier, but costs add up quickly if you're not paying attention. Here's how messaging stamps, photo attachments, and video visits are billed at MCF-Stillwater.

• 1 min read • mn.gov
The Real Cost of Staying Connected: JPay Messaging and Video Visit Pricing Basics

Electronic messages through JPay at MCF-Stillwater run on stamps. Each message costs one stamp to send, and stamps are $0.40 each. Even a quick check-in has that set cost every time.

Attaching photos? Budget for extra stamps. Each photo costs one additional stamp on top of the message itself. A note with three pictures will run you four stamps total.

Video visits come in 30-minute blocks. Keep that in mind when budgeting or deciding how much time to schedule.

You'll need a JPay account with a Visa or MasterCard on file to book a video visit. Pricing varies, so check the current per-session cost in JPay's availability details for your loved one's facility before you pay.

Heads up: All JPay messages are monitored and screened. Anything that could jeopardize public safety or facility operations may be withheld.

Support

  • ✓ Contact JPay customer support at 800-574-5729 if you’re having trouble with billing, sending messages, or delivery issues.

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