Penmate Inmate Support Guides
Phone & Messaging

The Real Cost of Staying Connected at MCF‑Stillwater: JPay Messaging, Photo Attachments, and Video Session Basics

Using JPay to message or video visit someone at MCF‑Stillwater? The costs add up in a few predictable ways. Here's how pricing works for stamps, photo attachments, and 30‑minute video sessions so you can budget upfront.

• 2 min read Verified from official sources

JPay messaging runs on stamps. Each message you send costs one stamp, and each stamp is $0.40. If you're sending messages regularly, thinking in stamps per message makes it easy to estimate your weekly spending.

Photos bump up the price. Every photograph you attach costs one additional stamp on top of the one stamp for the message itself. If you like sending pictures often, plan for that extra $0.40 each time you add a photo.

Quick example: A message with no attachments costs 1 stamp ($0.40). A message with 1 photo costs 2 stamps total ($0.80): 1 for the message, plus 1 for the photo.

JPay video visitation sessions are sold in 30‑minute blocks. When you're budgeting for video time, each purchase covers one 30‑minute session.

You'll need a JPay.com account before you can purchase a video session. If you haven't set one up yet, handle that first.

You'll also need a Visa or MasterCard on file with JPay. Saving a supported card ahead of time prevents last‑minute checkout problems when you're trying to schedule and pay.

Everything you send through JPay electronic messaging is subject to monitoring and screening. Messages that threaten public safety or the security and orderly operation of the facility can be flagged and blocked. Keep your content straightforward and appropriate.

If you run into problems with JPay messaging or billing, JPay customer support can help. Call 800-574-5729.

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