How to visit, scheduling, dress code, and visitor requirements
Visits at MCF‑Stillwater are by approved appointment only. Contact the facility to schedule, and complete the DOC visitor approval steps before your first visit. Check the DOC holiday schedule too—visiting isn't allowed on certain state holidays. When you arrive, follow on‑site rules: don't wait in institution parking lots, and never leave minors or animals unattended in vehicles on facility grounds. The DOC treats introducing contraband as a punishable offense. This includes controlled substances, cell phones, cameras, watches, and wearable technology. Physical contact follows Safe Visiting rules—a hug and handshake at arrival and departure only. Dress conservatively (this applies to visitors of all ages), or staff may turn you away.
Search for a loved one and send messages and photos in minutes.
Setting up a JPay video visit is straightforward once two things are in place: MCF‑Stillwater offers video visitation for your loved one, and you're already approved to visit. After that, it's a simple process inside JPay—schedule, pay (or use a credit), then join at your visit time.
Setting up your first JPay video visit involves a few steps, but once you know where to click—and what to expect at checkout—it's pretty simple.
Your first visit goes smoother when you plan for the rules ahead of time. This checklist covers scheduling, dress code, contraband, and how to avoid getting turned away at the door.
Planning ahead makes your first visit to MCF‑Stillwater go much smoother. The checklist below covers the rules that trip people up most often—review it before you head out.
All visits are by approved appointment only. Contact MCF‑Stillwater to schedule and follow DOC instructions for visitor approval, which typically includes submitting an application and waiting for confirmation before your first visit.
Introducing contraband is a punishable offense. DOC examples include controlled substances, cell phones, cameras, watches, and wearable technology. You'll also need to follow the conservative dress code—staff can deny admission for violations.
Children age nine and under may sit beside or on the incarcerated person's lap during visits, as long as visiting rules are followed. Never leave minors or animals unattended in a vehicle on facility grounds, and don't wait in the institution parking lot.
Missing one of the Minnesota DOC-required details? Your letter could get delayed or rejected. Here's exactly what to write on the envelope for someone at MCF‑Stillwater—plus why you might see an out-of-state P.O. Box in DOC examples.
You'll need your loved one's Minnesota DOC Offender ID (OID) constantly—for sending mail, adding money, or using JPay. Once you have it, keep it somewhere you can grab quickly.
Sending mail to someone at MCF‑Stillwater works differently than regular postal mail. Minnesota DOC uses a scanned-mail process, so understanding how it works—and how to address your envelope—can save you real frustration.
