
How to contact an inmate at MCI-Concord
This help guide will walk you through how to connect with an inmate. Follow the steps below to find an inmate and send letters and photos:
MCI-Concord inmate search
To contact a person start by searching for the person on the facility website. Perform a search by following these steps:
- Step 1: Enter their first name and last name into the search form and click "Search"
- Step 2: Locate their inmate record
- Step 3: Write down their Inmate ID and any housing information provided
Important! Be sure to enter the persons full name. Nicknames should not be used.
After finding the person you are looking for you can then create a messaging account to send letters and photos.
How to message an inmate

You can use your phone or computer to send emails letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send an message, start by searching for an inmate at MCI-Concord .
Sending Photos and Postcards

A great way to send love and support to loved one at MCI-Concord is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.
Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of MCI-Concord.
Frequently asked questions about MCI-Concord
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How long does it take to deliver a message?
If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by MCI-Concord.
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How much does it cost to send a message to MCI-Concord?
You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.
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What services can I use to contact an inmate at MCI-Concord?
Penmate
You can use Penmate to send letters and photos to an inmate from your phone. It's a easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.
Securus messaging
Securus may be another option for communicating with an inmate at MCI-Concord. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.
JPay
Some county jails and state prisons may support for sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.
Smart Jail Mail
You may also check if Smart Jail Mail is available at MCI-Concord. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.
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What is the mailing address of MCI-Concord?
Mailing address:
MCI-Concord
965 Elm St
Concord , MA 01742
(978) 405-6100
Overview of MCI-Concord
Nestled within the town of Shirley, Massachusetts, this correctional facility plays a vital role in supporting both the incarcerated population and the broader New England community through its comprehensive approach to custody and rehabilitation. The geographic positioning of MCI Concord, MA within Shirley provides strategic access to regional resources while maintaining the security standards expected of a MA correctional facility. This location typically allows for meaningful connections between inmates services and the surrounding communities, fostering opportunities for family visits and community-based support programs that may prove essential during the reintegration process.
The facility generally operates as an integral component of Massachusetts' correctional system, offering various educational and vocational programs designed to prepare individuals for successful reentry into society. Inmates services at this correctional facility often include educational opportunities, substance abuse counseling, and job training programs that align with the employment landscape of central Massachusetts. The rehabilitation focus extends beyond basic programming to encompass mental health support and life skills development, recognizing that effective correctional practices must address the diverse needs of the incarcerated population while maintaining public safety standards throughout the region.
What services are provided by MCI-Concord?
Personal transformation through structured intervention forms the cornerstone of rehabilitative services at MCI Concord, where inmates engage with comprehensive programming designed to address the multifaceted challenges of reintegration. The facility's approach emphasizes skill-building and therapeutic growth, recognizing that sustainable change requires both practical competencies and emotional development. Through carefully coordinated service delivery, participants typically access resources that foster self-awareness, accountability, and the development of prosocial behaviors essential for successful community reentry.
Educational services may provide foundational academic support alongside specialized vocational training, with automotive repair programs often serving as a primary pathway for developing marketable technical skills. These educational opportunities typically encompass literacy improvement, high school equivalency preparation, and post-secondary coursework that enables inmates to pursue meaningful employment upon release. The vocational components frequently emphasize hands-on learning experiences that build both technical proficiency and workplace readiness, preparing participants for industries with demonstrated employment demand.
In addition to these academic and technical offerings, the facility often includes comprehensive support services that address personal and family relationships through parenting classes and mentoring programs. Mental health treatment services typically provide therapeutic interventions for inmates managing psychological challenges, substance abuse issues, or trauma-related concerns. Specialized vocational programs, such as upholstery training, may offer additional pathways for skill development while fostering creativity and craftsmanship. These interconnected services work collectively to support inmates' personal development journeys, addressing both immediate needs and long-term goals for successful community integration.