MCI Norfolk, MA

You must be on the inmate's pre-approved visiting list before visiting MCI Norfolk. Submit the Visitor Application by mail using the addresses on the application (or the Prison Locations page), and bring a valid government-issued photo ID for entry. Visitor-list limits depend on security level: Maximum/Medium facilities allow 8 visitors, while Minimum/Pre-release facilities allow 10. An inmate's list can be revised up to three times per year. Newly committed inmates may have two temporary visitors and a reasonable number of children for up to 40 business days while approvals are pending. If you need to bring life-saving medication or a medical device, get prior Superintendent approval and bring written documentation, then declare the item at each visit. The facility uses passive drug-detection dogs. An alert can lead to a staff search, and refusing a search means no visit.

Video visits at MCI Norfolk run through Securus Video Visitation. You'll need to create a Securus account to get started. Before booking anything, complete the facility's pre-approval process and get placed on the inmate's approved visiting list. Once approved, scheduling and sessions are handled through the Securus platform. Follow the prompts to request approval and reserve a time. Phone calls and messages are typically managed by third-party vendors and may be monitored. Account steps and rules can vary, so check the facility page for updates. If you run into problems, follow Securus support guidance and confirm the inmate has added you to their approved list before trying again.

Most inmate deposits in Massachusetts go through Access Corrections / Secure Deposits, which you can typically use online or via mobile app when available. Some locations also offer lobby kiosks, mail lockboxes, or in-person drop-offs, so confirm what MCI Norfolk accepts before sending anything. You'll choose an approved method, enter the person's full name and commitment/register number, then follow the vendor's payment steps. Use U.S. funds and only approved payment types. Depending on the option, that may mean a money order or a check drawn on a U.S. bank. Some facilities accept only money orders or cash and may return dual-payee checks. For video visits, create a Securus account.