Setting Up Video Visits with Someone at MCI Norfolk Through Securus

Yes. You need to complete the pre-approval process before scheduling a video visit at MCI Norfolk. Your loved one must add you to their pre-approved visiting list, and you'll also need to submit your visitor paperwork for the facility to review. Once both steps are done and approved, you can schedule through Securus.

Start by creating an account through Securus Video Visitation online. You'll need this account to schedule visits once you're approved.

Before picking an appointment time, confirm you're actually approved. MCI Norfolk requires you to complete the pre-approval process and be on your loved one's visiting list before scheduling. Both you and the inmate will be notified once the Visitor Application is processed. Wait for that confirmation before trying to book.

1. Get the Visitor Application Form - Use the Visitor Application Form required by Massachusetts prisons.
2. Fill it out completely - Complete the form with your information so it can be reviewed for approval.
3. Mail the form to MCI Norfolk for processing - The form must be mailed to the specific institution you intend to visit.
4. Wait for processing and the decision - The institution processes the application, and you and your loved one are notified of approval or denial.

Massachusetts guidance confirms MCI Norfolk uses Securus Video Visitation, but doesn't list specific scheduling windows or fees for the facility. For accurate timing and cost details, check the MCI Norfolk Prison Locations information or contact the facility or Securus directly before booking.