How to send messages, photos, and packages
Video visits at MCI Norfolk run through Securus Video Visitation. You'll need to create a Securus account to get started. Before booking anything, complete the facility's pre-approval process and get placed on the inmate's approved visiting list. Once approved, scheduling and sessions are handled through the Securus platform. Follow the prompts to request approval and reserve a time. Phone calls and messages are typically managed by third-party vendors and may be monitored. Account steps and rules can vary, so check the facility page for updates. If you run into problems, follow Securus support guidance and confirm the inmate has added you to their approved list before trying again.
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Create a Securus account for MCI Norfolk, then complete the facility’s pre-approval process so you can be added to the inmate’s approved visiting list. Once approved, schedule your session through the Securus platform.
Yes. You must complete the pre-approval process and be on the inmate’s approved visiting list before you can schedule a Securus video visit.
Securus Video Visitation handles video visits at MCI Norfolk, and visitors are instructed to create a Securus account.
Your first visit to MCI Norfolk goes smoother when you handle the approval paperwork ahead of time, bring the right documents, and know what to expect at screening. Use this checklist to avoid getting turned away at the door.
Bringing a child to visit someone at MCI Norfolk is straightforward—but the paperwork depends on who's bringing them. Here's what you need so you don't get turned away at check-in.
Bringing kids to visit at MCI Norfolk is usually straightforward—but the rules shift depending on who's accompanying the child and what paperwork you have. Here's how to make sure you don't get turned away at the door.
