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Who to Call at McLennan County (including the Jail): a quick contact card for families

• 2 min read • co.mclennan.tx.us
Who to Call at McLennan County (including the Jail): a quick contact card for families

Need a number fast? Here's a compact contact card you can print or save. Not sure which office handles your question? Start with McLennan County's main non-emergency line at 254-757-5000 - they can route you to the right place.

  • ✓ Jail (Highway 6): 254-757-2555
  • ✓ Sheriff’s Office Dispatcher: 254-757-5222
  • ✓ McLennan County main (non-emergency): 254-757-5000
  • ✓ Sheriff’s Office Records: 254-757-5108
  • ✓ Sheriff’s Office Warrant Division: 254-757-5107
  • ✓ Department of Public Safety (Driver’s Licenses): 254-759-7120
  • ✓ Waco Police Department (non-emergency): 254-750-7500

Trying to check on someone in custody? Call the Jail (Highway 6) line at 254-757-2555. It's the fastest way to get jail-specific questions answered.

For records requests, call the Sheriff's Office Records division at 254-757-5108.

Have a warrant-related question? Contact the Sheriff's Office Warrant Division at 254-757-5107. Going straight to this line saves you from bouncing between departments.

For general Sheriff's Office inquiries, use the main non-emergency line at 254-757-5000. This also works as a fallback when you're not sure where to start. Sheriff Parnell McNamara's direct line is 254-757-5095.

Call the dispatcher: Use the Sheriff’s Office dispatcher at 254-757-5222 when you need an immediate law enforcement response.

For non-urgent questions - general county inquiries or getting pointed to the right division - use McLennan County's main non-emergency number: 254-757-5000. If your question falls outside the Sheriff's Office, you may need the Department of Public Safety (Driver's Licenses) at 254-759-7120 or the Waco Police Department non-emergency line at 254-750-7500.

  1. Write down what you dialed and when - note the number, date/time, and any extension or name you were given.
  2. Try the most direct line for your need - Jail (Highway 6) at 254-757-2555 for jail questions, or the Sheriff’s Office dispatcher at 254-757-5222 for urgent help.
  3. Use the county main line to get re-routed - call 254-757-5000 if you’re not sure which office you need or your call keeps bouncing around.

Tip: If you don’t know which department you ended up with, call 254-757-5000 and ask to be routed to the right office.

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