Send Photos & Mail at Mcnaughton Corr. Center, WI

How to send messages, photos, and packages

Overview

To schedule video visits at McNaughton Correctional Center (MCC), register an ICSolutions account, confirm you're on the Wisconsin DOC approved visitor list, then book at icsolutions.com. In-person visits follow the same process—MCC limits visitors to one visiting block per weekend. Video visiting hours differ between weekdays and weekends, so check the posted schedule before booking. During the first six months in DOC care, one free video visit per week may be available, depending on institution operations. For tablet messaging and photos, the DOC is transitioning to ICSolutions. Create a GettingOut account at gettingout.com to message or send photos. Keep your information consistent across accounts, and expect communications to be screened or recorded.

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Quick Facts

  • Video visits and all in-person visits at McNaughton must be scheduled through ICSolutions.com.
  • Visitors must be on the DOC-approved visitor list and register an ICSolutions account to participate in video visits.
  • MCC provides separate weekday and weekend video-visit hours; check the facility’s posted schedule before booking.
  • For the first six months in DOC care, each person may receive one free video visit per week, subject to institution operations.
  • Tablet messaging and photo services are being transitioned to ICSolutions; create a GettingOut account at gettingout.com to message or send photos.

Common Questions

How do I schedule a video visit at McNaughton Correctional Center?

Create an ICSolutions account and confirm you’re on the Wisconsin DOC approved visitor list. Then schedule your video visit at icsolutions.com using the vendor’s booking steps.

When are video visit hours at McNaughton Correctional Center?

MCC publishes separate weekday and weekend video visit hours. Check the facility’s posted schedule before you book.

Does McNaughton offer any free video visits?

Yes. During the first six months in DOC care, each person may receive one free video visit per week, subject to institution operations.

How can I message an incarcerated person or send photos at McNaughton?

Tablet messaging and photo services are being transitioned to ICSolutions. To message or send photos, create a GettingOut account at gettingout.com.

What return address should outgoing mail from an inmate at Mcnaughton Corr. Center use?

Outgoing non-privileged mail must list P.O. Box 189, Phoenix, MD 21131 as the FROM/return address. Legal and IRS mail are exceptions and must continue to use the institution address.

Can legal or medical mail be processed by TextBehind or other scanning services?

No—TextBehind will not open or process identifiable legal or medical mail, and legal mail is forwarded to the institution. In general, legal and medical correspondence typically bypasses third-party scanning and is handled directly by the facility.

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Video Visits at McNaughton: Hours, Setup, and What to Expect

Video visits at McNaughton Correctional Center run through ICSolutions. There's some setup involved the first time, but once you're registered and linked to the right person, scheduling becomes simple. Here's what you need to know about hours, requirements, and the rules.

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