Vacaville Medical Facility, CA

Schedule your visit at California Medical Facility through the GTL visit scheduling portal. Returning visitors sign in with their existing account. New visitors select "CLAIM ACCOUNT" to create access. Once you book, the portal confirms your visit instantly, and you can manage existing visits from there too. Prefer not to travel? Video visitation is available through Securus Video Connect. You can join scheduled video sessions using the Securus app, a computer, or a tablet. Before making plans, check the facility's visitation page for site-specific rules, visit types, and sign-up windows.

CDCR is transitioning communications from ViaPath to Securus at its institutions, including California Medical Facility (CMF). This affects phone, video, and tablet messaging. Securus Video Connect is the web-based system for scheduling and joining video sessions through the app, a computer, or a tablet. You don't need an online account to receive standard free audio calls, but you do need one for videoconferencing and electronic messaging. Messaging options include texts, photos, eCards, and short video clips sent to incarcerated people. While CMF completes its switch, use whichever platform your institution currently supports. To prepare, create a Securus account and add prepaid funds for video or other paid services when they become available.

For California Medical Facility, create a Securus account before your loved one transfers. Securus supports telephone calls, video calls, and electronic messaging. Account requirements vary by service: free phone calls may not require a web account, but video visits and electronic messages do. Money you add typically goes into a trust or commissary account for commissary purchases, phone time, and hygiene items. Authorized deductions like restitution may reduce the balance. Common ways to add funds include online or mobile vendor portals, phone deposits, lobby kiosks, and U.S. Postal Service money orders. Accepted options depend on the facility or county. Verify the person's full name and booking or ID number, follow the vendor's instructions, and check fees and posting times. Don't mail cash.