How to send messages, photos, and packages
Medina County Jail uses Securus Video Connect for video sessions. Friends, family, attorneys, and officials can schedule and join visits from anywhere with an internet connection. For offsite visits, you'll need a compatible device and a vendor account—some sessions require payment through the platform. Electronic messaging runs through JPay eMessaging. Each message costs one stamp, and attachments require extra stamps. One thing to keep in mind: calls, video sessions, and electronic messages are routinely monitored and recorded. Attorney-client communications may be handled differently in certain circumstances. To use these services, the incarcerated person must approve you. Then you'll register with the vendor and verify your identity with a photo ID and a clear face photo.
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Starting July 15, 2024, Medina County Jail stopped accepting personal mail directly. Personal mail now has to go through the Securus Digital Mail Center (DMC) using the exact addressing format the jail provides. If you send it the old way—or leave off key details like the incarcerated person’s ID number—your mail can be delayed or returned.
Medina County Jail changed how personal mail works on July 15, 2024. To make sure your letter actually reaches someone inside — without delays or getting sent back — you need to use the new Securus Digital Mail Center address and follow their scanning rules.
Schedule video visits through Securus Video Connect. The incarcerated person needs to approve you first, then you register through the Securus portal. Offsite visits require a compatible device and any vendor-required payment.
JPay eMessaging costs one stamp per message, and attachments cost additional stamps. Because third-party vendors set fees and payment rules, check your JPay account for current rates before sending messages or attachments.
Yes. Calls, video sessions, and electronic messages are routinely monitored and recorded. Attorney-client communications may be treated differently under specific rules, so check the facility or vendor guidance for any exceptions.
Send personal mail to the Securus Digital Mail Center PO Box in Tampa using the DMC addressing instructions. Include the incarcerated person’s full name and booking/ID number on the outside of the envelope.
No. The Securus Digital Mail Center does not accept packages, certified mail, checks, or money orders, and those items will be returned to the sender.
The physical originals scanned by the Digital Mail Center are discarded 90 days after they are scanned and uploaded.
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Video visits at Medina County Jail run through Securus, with both remote and on-site options available seven days a week. Once you understand who schedules the visit and where to check your status, everything else falls into place.
Video visits at Medina County Jail run through Securus, and you can connect either remotely or on-site. The key thing to know: the person you're visiting handles the scheduling. Once you understand how that works, the rest comes down to being ready when it's time.
