Memorial Unit, TX

Memorial Unit visits go through the TDCJ Online Visitation Scheduler. You'll need to create your own account—staff can't set it up for you. Complete the Background Questionnaire to finish registration; you'll get a 7-digit validation code and link by email. Keep in mind: the email on your profile can't be changed or deleted later. Enter phone numbers as XXX XXX XXXX (with spaces). To connect with an incarcerated person, click Add Inmate and enter their 8-digit TDCJ or SID number. Your relationship request stays Pending until TDCJ staff approve it. Once verified, look for the Schedule Visit button—if you see

Staying in touch with someone at Memorial Unit starts with phone setup. The Inmate Technology office handles caller support Monday–Friday, 8 a.m.–3 p.m. (effective Feb 2, 2026, excluding state holidays) for questions about phones and vendor services. To receive calls, register your telephone number online through the TDCJ/vendor system—you'll need the inmate's TDCJ ID. Phone access runs from 5:00 a.m. to 12:00 a.m. Calls last up to 30 minutes with a one-minute warning before disconnect. Inmates have unlimited minutes per month, but calls (except to attorneys) may be monitored and recorded. Some number types are restricted. Remote Securus video visits follow set schedules, last 60 minutes, and cost $10.00. Each inmate gets one remote visit per month.

To deposit money for someone at Memorial Unit, you must be on the inmate's Approved Visitation List or Inmate Telephone List (policy effective September 1, 2020). Cash and personal checks aren't accepted—they'll be returned. Mailing a money order or cashier's check? Include the inmate's deposit slip (the inmate provides this) to avoid delays. Single deposits of $500 or more and certain checks face a 14-day hold before the inmate can access the funds. Don't send trust fund deposits or personal mail to the Inmate Trust Fund or the facility's PO Box. Instead, mail deposits to the inmate's unit of assignment and follow that unit's procedures. Trust Fund staff can confirm receipt but won't share balances or transaction details with anyone except the inmate.

Looking for someone at Memorial Unit or trying to set up phone contact? Start here: the unit requires you to register your telephone number online to receive calls, and you'll need the inmate's TDCJ ID number during registration. To locate someone in custody, use Texas statewide offender-search tools and any available county rosters. For federal custody, check the Bureau of Prisons inmate locator. Most search portals work best with an identifier like a TDCJ/SID or booking number. Don't have the TDCJ ID? The statewide offender search can help you find it. For ongoing updates, sign up for notification systems like IVSS, VINE, or SAVNS. Since rosters update at different speeds, confirm critical details across sources. Need more help? Check the Memorial Unit contact page.