Contact an Inmate at Memorial Unit, TX.

Mail, photos, messaging, and phone/call options for staying in touch.

Overview

Staying in touch with someone at Memorial Unit starts with phone setup. The Inmate Technology office handles caller support Monday–Friday, 8 a.m.–3 p.m. (effective Feb 2, 2026, excluding state holidays) for questions about phones and vendor services. To receive calls, register your telephone number online through the TDCJ/vendor system—you'll need the inmate's TDCJ ID. Phone access runs from 5:00 a.m. to 12:00 a.m. Calls last up to 30 minutes with a one-minute warning before disconnect. Inmates have unlimited minutes per month, but calls (except to attorneys) may be monitored and recorded. Some number types are restricted. Remote Securus video visits follow set schedules, last 60 minutes, and cost $10.00. Each inmate gets one remote visit per month.

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Quick Facts

  • The Inmate Technology office phone hours are Monday–Friday, 8 a.m.–3 p.m., effective Feb 2, 2026, excluding state holidays.
  • To receive calls from an inmate you must register your telephone number online and provide the inmate’s TDCJ ID number.
  • Unit phone access is typically available 5:00 a.m.–12:00 a.m.; calls are limited to 30 minutes with a one‑minute warning before disconnect and inmates have unlimited minutes per month.
  • Securus remote video visits are 60 minutes, cost $10.00, are scheduled on set times, and are limited to one remote visit per inmate per month.

Contact & Communication Guides

Who to Call When You Have Questions About Memorial Unit

Trying to figure out phone calls, visitation lists, or track down an inmate's TDCJ number? Getting to the right office on the first try saves a lot of frustration. Here are the contact paths families find most useful for Memorial Unit questions.

Common Questions

How do I register to receive calls from an inmate at Memorial Unit?

Register your telephone number online through the TDCJ/vendor registration system—you'll need the inmate's TDCJ ID. During registration, confirm you're the registered owner, that you're at least 18, and agree not to forward calls, use three-way calling, or put calls on speakerphone.

What are the phone call rules and hours at Memorial Unit?

Phone access runs 5:00 a.m.–12:00 a.m. Calls are limited to 30 minutes with a one-minute warning before disconnect. Inmates have unlimited minutes per month. All calls except those to attorneys may be monitored and recorded. Calls only go through to home landlines and certain cell phones—not internet services, 800 numbers, or businesses.

Can I schedule a Securus remote video visit with an inmate at Memorial Unit and how much does it cost?

Yes—if remote Securus video visits are listed for Memorial Unit, they run on set times, last 60 minutes, and cost $10.00. Each inmate is limited to one remote visit per month; use Securus customer service for scheduling or problems.

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