How to visit, scheduling, dress code, and visitor requirements
Memorial Unit visits go through the TDCJ Online Visitation Scheduler. You'll need to create your own account—staff can't set it up for you. Complete the Background Questionnaire to finish registration; you'll get a 7-digit validation code and link by email. Keep in mind: the email on your profile can't be changed or deleted later. Enter phone numbers as XXX XXX XXXX (with spaces). To connect with an incarcerated person, click Add Inmate and enter their 8-digit TDCJ or SID number. Your relationship request stays Pending until TDCJ staff approve it. Once verified, look for the Schedule Visit button—if you see
Search for a loved one and send messages and photos in minutes.
Planning a visit with a child can get confusing fast—especially when the online system shows different messages depending on the inmate's status. Here's how TDCJ handles visits that include children under 17 at Memorial Unit, and what you can do to avoid a wasted trip.
Before you can schedule a visit at the Memorial Unit, you need to set up your own Online Visitation Scheduler account with TDCJ. Here's how to get registered and ready to add the person you want to visit.
Planning to visit someone at Memorial Unit? You'll need to set up your own TDCJ Online Visitation Scheduler account first. Here's how to get through the process without getting stuck.
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You can schedule Regular, Contact, and Video/Tablet visits through the Memorial Unit scheduler. Video/Tablet visits are not the Securus video program, and availability depends on the inmate’s privileges and unit setup.
If someone already has a visit scheduled that week, the scheduler hides those dates. Not every visit type or date shows up for every inmate—it depends on their privileges and the facility schedule.
After you request the relationship, it stays Pending on your visitor home page until TDCJ staff review it. Once approved, it moves to Verified Inmate Relations and you can schedule if the Schedule Visit button is available; if privileges are removed, you’ll see “Not Approved for Visits”.
To add someone at Memorial Unit to your visitor profile, use the scheduler's **Add Inmate** option. The search screen lets you look them up by either their **TDCJ number** or **SID number**—whichever you have handy.
Setting up inmate calls at the Memorial Unit comes down to registering your phone number correctly and following the system rules—otherwise calls can get blocked or cut short.
If your loved one is at Memorial Unit, you can't receive their calls until your phone number is enrolled with TDCJ. Once you have the inmate's TDCJ ID number, the process is straightforward.
