Ohio
Staying connected with someone in Ohio usually means juggling a few different systems: state prisons (ODRC), county jails, and sometimes federal facilities. Once you know which facility you're dealing with and which vendor handles calls, messages, visits, mail, and money, the steps become manageable.
Phone & Messaging
Phone and message rules in Ohio depend on whether your loved one is in a county jail, an ODRC prison, or a federal facility. Calls may be monitored, and...
Read guideFacility Info
Start with the facility's official page and gather the basics before you do anything else: phone number, fax (if listed), the correct mailing address for...
Read guideWhat to expect from Ohio facilities: policies, safety, and property rules
Ohio's state prisons follow ODRC-wide visitation procedures, but county jails can have their own local rules. Always read the facility's specific...
Read guideMail & Photos
Mail rules in Ohio vary a lot by facility, and a growing number of places use digital delivery for personal mail. At Trumbull County Jail, for example,...
Read guideSending Money
The first step for sending money in Ohio is identifying the right deposit method for the specific facility. Some county jails use third-party vendors like...
Read guideVisitation
In Ohio, the biggest reason visits fail is simple: the visitor wasn't approved first. In the federal system, you must be on the incarcerated person's...
Read guideScheduling in advance and using vendor portals for visits
For ODRC facilities that use ViaPath for visit reservations, approval usually comes first. ODRC's visitation information says you must apply and be an...
Read guideFind an Inmate
Search for a loved one and send messages and photos in minutes.
Common Questions
Q
Can a visitor bring money, packages, or printed materials directly to an incarcerated person during a visit?
No. ODRC visitation materials state visitors are not permitted to deliver packages, correspondence, money, or printed materials directly to incarcerated people, and those items must be processed through the mail under policy. Plan to use the facility’s approved mail and money processes, and do not try to hand anything over during visiting.
Q
How do I address mail so it gets delivered electronically or accepted by the facility?
Use the facility’s exact addressing rules, and do not abbreviate the facility name if the instructions say not to. One Ohio jail example says to include the complete facility name and state, the incarcerated person’s full name and identifier, and the sender’s full name and physical address. Other facilities may require the inmate’s ID number and the jail’s full mailing address, so match what your specific facility publishes.
Q
What if I think a digital mail message or photo did not reach the inmate?
Report it to the digital mail vendor using the support contact the facility provides. One Ohio jail example directs families to contact TextBehind support for mail delivery issues.
Q
Who can deposit money onto an inmate's account?
It depends on the facility and system, but you should not assume anyone can deposit. ODRC policy states only approved visitors may deposit funds to an incarcerated person’s account using the approved ODRC process, and some facilities also use third-party vendors for deposits. Always verify the accepted vendor and any “approved visitor only” restriction on the facility’s instructions before you send money.