Michigan Reformatory, MI
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Guides for This Facility

Before Your First Michigan DOC Visit: The Complete Application Checklist
Your first Michigan Department of Corrections (MDOC) visit hinges on one thing: getting approved on the prisoner's visiting list. This checklist walks you through submitting the right application the right way—so you're not waiting any longer than necessary.
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The Real Cost of Staying Connected: Phone Calls vs. Video Visits in Michigan Prisons
Trying to budget for staying in touch with someone in a Michigan prison? Your two main options are phone calls (charged per minute) and scheduled video visits (a flat fee). Here's what each costs, how the rules actually work, and how to plan ahead so you're not caught off guard by limits or timing.
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Who to Call About Michigan Reformatory (Ionia, MI)
Trying to reach Michigan Reformatory in Ionia? Start with the right phone number—and know when your question needs a statewide MDOC office instead.
Read GuideAt a Glance
Visitation
- You must be approved on a prisoner's visiting list before you can schedule visits through the ViaPath/GTL scheduling site.
- Online visiting applications submitted via MiLogin can take up to four weeks to process, and you will receive an email when the application is processed.
- Scheduled video visits at Michigan Reformatory are 20 minutes long and cost $3.20, payable in advance by the visitor.
Communication
- GTL is the Michigan Reformatory phone vendor and prisoners can program up to 20 personal telephone numbers that reset quarterly.
- ViaPath/GTL calls cost $0.0735 per minute effective Oct 1, 2023, plus applicable taxes and fees.
- Prepaid calling accounts can be set up via GTL by phone or web and AdvancePay mailed payments should be sent to the specified P.O. Box in Denver.
Inmate Lookup
- Use OTIS to search records for people under MDOC supervision and county jail rosters or JailTracker for individuals held by local jails.
- Most online Michigan search systems require a complete last name to return results.
- Online inmate listings change quickly and may not always reflect real‑time custody status.
Contact Info
- MDOC Central Office phone: 517-335-1426.
- Michigan Parole Board phone: 517-373-0270.
- For person-specific questions about an inmate, check the facility page and use Michigan’s offender search (OTIS) before calling.
Facility Info
- You may mail a completed visiting application with a self-addressed stamped envelope; processing can take up to 4 weeks.
- All visitors must sign in on arrival and present an approved identification document.
- MDOC changed the time-slot release for scheduling to 8:00 a.m. beginning Oct. 25, 2025.
Based on official sources and community feedback. Learn how we verify
Topic Overviews
Visitation
Before visiting Michigan Reformatory, you need approval. Complete the MDOC CAJ-103 visiting application—submit it electronically or by mail—and wait for approval before booking anything in ViaPath/GTL. Online applications through MiLogin can take up to four weeks to process; you'll get an email when it's done. Once approved, schedule through the MDOC/GTL portal. Visits must be booked at least 48 hours ahead, and the portal enforces a 48-hour/7-day scheduling window. Video visits run 20 minutes and cost $3.20, paid in advance. They're monitored and recorded with no expectation of privacy, and dress rules still apply. Plan to arrive early, sign in, and show an approved photo ID. Visitor limits can vary between five (policy) and four (portal), so confirm at booking.
Read full guideCommunication
Phone and video communications at Michigan Reformatory go through GTL (ViaPath/GTL). The person you're trying to reach can program up to 20 personal telephone numbers (PAN), and that list resets quarterly. As of Oct 1, 2023, calls cost $0.0735 per minute, plus applicable taxes and fees. To fund calls, set up a prepaid account through GTL by phone or online. AdvancePay mailed payments go to the facility's designated P.O. Box in Denver, and some MDOC facilities have GTL lobby kiosks for adding funds. For billing or technical issues, contact GTL Support directly—not the facility. Deaf and hard-of-hearing prisoners can use a Go Visits videophone accommodation for 30-minute calls at no charge. Video visits typically require vendor registration and scheduling.
Read full guideInmate Lookup
Start your Michigan Reformatory inmate search by picking the right system: OTIS covers people under MDOC supervision, while county jail rosters and JailTracker handle local jail holds. Begin with a complete last name, then narrow results using first name, known aliases, date of birth, or booking date if you have it. Most county tools support optional filters, but last-name-first searches usually return matches fastest. Online listings update frequently and may lag behind real-time custody status—confirm important details with official sources before making plans. If someone doesn't appear online, they may be outside public search windows or excluded from disclosure. Sign up for custody-status notifications when available to get updates.
Read full guideContact
For statewide policies or higher-level questions about Michigan Reformatory, contact the MDOC Central Office at 517-335-1426. Parole questions—decisions, hearings, or other parole-related issues—go through the Michigan Parole Board at 517-373-0270. For anything tied to a specific person (visiting questions, custody status, property issues), check the facility page and Michigan's offender search/OTIS first, then call to confirm details if needed. Have the person's full name and booking or ID number ready when you reach out. Bring a valid photo ID if you're using an in-person window or requesting a release of information. For vendor services like video visits, tablet messaging, or deposits, use the facility page or the vendor contact listed there.
Read full guideCommon Questions
Showing 6 of 16How do I apply to be added to an inmate's visiting list at Michigan Reformatory?
Fill out the MDOC CAJ-103 visiting application and submit it electronically or by U.S. mail as instructed. If you apply online through MiLogin, processing can take up to four weeks and you’ll be notified by email when it’s processed.
VisitationWhen can I schedule a visit and how far in advance must I book at Michigan Reformatory?
You can’t schedule until your visiting application is approved and you’re on the visiting list. Visits must be booked at least 48 hours in advance through ViaPath/GTL, and the portal reinforces a 48-hour/7-day scheduling window.
VisitationWhat should I know about video visits at Michigan Reformatory?
Video visits run 20 minutes and cost $3.20 per visit, paid in advance. They're monitored and recorded with no expectation of privacy. Follow the facility dress rules and log in 10 to 15 minutes before your appointment for verification.
VisitationWho provides phone service at Michigan Reformatory?
GTL (ViaPath/GTL) provides phone service for Michigan Reformatory. Incarcerated people can program up to 20 personal telephone numbers, and the list resets quarterly.
CommunicationHow much do phone calls from Michigan Reformatory cost?
Phone calls cost $0.0735 per minute (effective Oct 1, 2023). Applicable taxes and additional fees may apply.
CommunicationHow can I fund a prepaid phone account for someone at Michigan Reformatory?
Fund a prepaid account through GTL by phone or online. AdvancePay mailed payments should go to the specified P.O. Box in Denver. Some MDOC lobbies also have GTL kiosks where you can add funds in person.
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Did You Know?
Michigan Reformatory releases scheduling time slots at 8:00 a.m. as of Oct. 25, 2025. MDOC policy also defines who prisoners may visit with.
This guide is compiled from official facility documentation and community feedback. Learn how we verify