Middle River Regional Jail

Middle River Regional Jail has replaced public face-to-face visits with on-site video consoles and tablets. Video visits run in set time blocks—weekday morning, afternoon, and evening, plus weekend morning and afternoon—so check the facility's current schedule for exact times. Each inmate gets one free 15-minute on-site video visit per week; additional visits depend on scheduling and availability. You'll go through screening on arrival: visitors may be searched, and cell phones, cameras, and other electronic devices are prohibited. Bringing banned electronics can result in at least a 90-day visitation ban. Follow the dress policy—skirts, dresses, and shorts must be no shorter than three inches above the knee.

Staying in touch with someone at Middle River Regional Jail means video visits, phone calls, and messaging. Each inmate receives one additional free remote video visit per week, one free phone call, and two free message credits. Credits renew every Saturday and don't roll over. To send messages or photos, create a Friends & Family account in your name on the Smart Communications website. Starting August 12, 2025, messaging accounts will require a government-issued photo ID and a current photograph for approval. For phone funding, deposit to an inmate's TRUST account through Access Corrections (online or 866-345-1884). Use SmartInmate for PPC or PIN Debit deposits (888-843-1972 or SmartInmate.com). If your number is blocked, call (540) 245-5420 to request unblocking.

Middle River Regional Jail accepts mailed money orders for inmate accounts. Make the money order payable to the inmate and include the sender/purchaser's name—cash and personal checks aren't accepted by mail. Send payments to the facility's Inmate Accounts address listed in the jail's instructions. For in-person deposits, the jail's public lobby is open 24 hours a day with a fee-free, cash-only kiosk. Administrative office hours are 8:00am–4:30pm, Monday–Friday. Some Virginia facilities also allow online or phone deposits through third-party vendors, but fees, processing times, and account options vary. Check the facility's payment instructions or the vendor site for current details.

Middle River Regional Jail's administrative offices are open 8:00am–4:30pm Monday–Friday, while the lobby stays open 24 hours. To add money on site, use the fee-free, cash-only kiosk in the lobby. The jail also accepts mailed money orders made out to the inmate with the purchaser's/sender's name included—personal checks and cash aren't accepted by mail. Send money orders to the jail's Inmate Accounts address following the facility's payment instructions. When calling or submitting requests, have the inmate's full name plus a date of birth or booking/ID number ready. Bring a photo ID if you're picking up records or handling requests in person.