Mail, photos, messaging, and phone/call options for staying in touch.
Staying in touch with someone at Middle River Regional Jail means video visits, phone calls, and messaging. Each inmate receives one additional free remote video visit per week, one free phone call, and two free message credits. Credits renew every Saturday and don't roll over. To send messages or photos, create a Friends & Family account in your name on the Smart Communications website. Starting August 12, 2025, messaging accounts will require a government-issued photo ID and a current photograph for approval. For phone funding, deposit to an inmate's TRUST account through Access Corrections (online or 866-345-1884). Use SmartInmate for PPC or PIN Debit deposits (888-843-1972 or SmartInmate.com). If your number is blocked, call (540) 245-5420 to request unblocking.
Search for a loved one and send messages and photos in minutes.
Starting August 12, 2025, messaging accounts at Middle River Regional Jail won't be approved without both a government-issued ID and a current photograph. Here's what you need to know.
Phone calls from Middle River Regional Jail come down to one question: is your loved one paying from their account, or are you accepting the charges? Here's how debit vs. collect works, how to add funds, and what to do if your number gets blocked.
Each inmate gets one additional free remote video visit per week, one free phone call, and two free message credits. Credits renew every Saturday and don't roll over.
Create a Friends & Family account in your name on the Smart Communications website to send messages or photos. Starting August 12, 2025, account approval will require a government-issued photo ID and a current photograph, so follow the vendor’s identity-verification steps.
Deposit to an inmate's TRUST account through Access Corrections (online or 866-345-1884). For PPC or PIN Debit deposits, use SmartInmate (888-843-1972 or SmartInmate.com). Calls can be debit (funded from commissary) or collect (payment arranged by the receiving party).
Call Middle River at (540) 245-5420 and request that your phone number be unblocked.
Your visit can go smoothly—or end at the front desk—depending on what you walk in with. Here's what to leave behind so you don't get turned away or risk a ban.
Want your visit to go smoothly? Walk in with as little as possible. Middle River Regional Jail requires visitors to leave common personal items in their vehicle—and a few avoidable mistakes can stop you at the door.
Middle River Regional Jail gives each inmate free communication credits every week. Once you know what's included and when they reset, you can plan visits, calls, and messages without surprise charges.
