How to Send Messages to Inmates

You can use your phone or computer to send emails, letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send a message, start by searching for an inmate at Middlesex House of Correction and Jail.

Sending Photos and Postcards

A great way to send love and support to a loved one at Middlesex House of Correction and Jail is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.

Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of Middlesex House of Correction and Jail.

Frequently asked questions about Middlesex House of Correction and Jail

1. How long does it take to deliver a message?

   If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by Middlesex House of Correction and Jail.

2. How much does it cost to send a message to Middlesex House of Correction and Jail?

   You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.

3. What services can I use to contact an inmate at Middlesex House of Correction and Jail?

   Penmate

   You can use Penmate to send letters and photos to an inmate from your phone. It's an easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.

   Securus messaging

   Securus may be another option for communicating with an inmate at Middlesex House of Correction and Jail. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.

   JPay

   Some county jails and state prisons may support sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.

   Smart Jail Mail

   You may also check if Smart Jail Mail is available at Middlesex House of Correction and Jail. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.

4. What is the mailing address of Middlesex House of Correction and Jail?

   Mailing address:

   Middlesex House of Correction and Jail
   269 Treble Cove Rd
   Billerica, MA 01862
   Phone: (978) 667-1711

   Business hours:

   • Monday: Open 24 hours
   • Tuesday: Open 24 hours
   • Wednesday: Open 24 hours
   • Thursday: Open 24 hours
   • Friday: Open 24 hours
   • Saturday: Open 24 hours
   • Sunday: Open 24 hours

5. What are the visiting hours at Middlesex House of Correction and Jail?

   Visiting hours at Middlesex House of Correction and Jail vary by housing unit and security level. Generally, visits are scheduled on weekends and holidays, with some facilities offering weekday visits. Contact the facility directly at (978) 667-1711 or check their website for the current visiting schedule. Visits typically last 30-60 minutes and must be scheduled in advance.

6. What items are prohibited when sending mail to Middlesex House of Correction and Jail?

   Prohibited items typically include: cash, personal checks, stamps, stickers, glitter, glue, tape, staples, paperclips, polaroid photos, musical or blank greeting cards, hardcover books, magazines with staples, and any items containing metal or electronics. Only send letters on plain white paper with blue or black ink. Photos must be printed on regular photo paper (no Polaroids). Always check with Middlesex House of Correction and Jail for their specific mail policies.

7. How do I send money to an inmate at Middlesex House of Correction and Jail?

   You can send money to an inmate at Middlesex House of Correction and Jail through several methods: 1) Online using JPay, Access Corrections, or the facility's approved vendor, 2) Money orders mailed directly to the facility with the inmate's name and ID number, 3) Kiosks located in the facility lobby, or 4) Over the phone using a credit or debit card. Fees vary by method, typically ranging from $2.95 to $11.95 per transaction.

8. Can I schedule a video visit with an inmate at Middlesex House of Correction and Jail?

   Many facilities now offer video visitation as an alternative to in-person visits. At Middlesex House of Correction and Jail, video visits may be available through services like Penmate, Securus Video Connect, GTL, or ICSolutions. Video visits typically cost $10-20 for 20-30 minutes and must be scheduled in advance. You'll need a computer or smartphone with a camera and reliable internet connection. Contact the facility for their specific video visitation policies and approved vendors.

9. What identification do I need to visit an inmate at Middlesex House of Correction and Jail?

   All visitors must present valid government-issued photo identification such as a driver's license, state ID, passport, or military ID. Minors must be accompanied by a parent or legal guardian who can provide the minor's birth certificate. Some facilities require visitors to be on the inmate's approved visitation list, which may require a background check. Contact Middlesex House of Correction and Jail for specific ID requirements and visitor approval procedures.

10. How can I find out an inmate's release date?

    To find an inmate's release date at Middlesex House of Correction and Jail, you can: 1) Use the online inmate search tool if available, 2) Call the facility's records department, 3) Contact the inmate's case manager or counselor, or 4) Have the inmate provide this information during a call or visit. For privacy reasons, some facilities only release this information to immediate family members.

Programs & Services

Recognizing that meaningful change requires multiple pathways for growth, Middlesex Jail & House of Correction typically provides a comprehensive array of opportunities designed to address the diverse needs of individuals in custody. The facility’s approach often emphasizes personal development through structured programming that may include educational advancement, therapeutic support, and practical skill-building. This multifaceted framework allows individuals to engage with services that align with their personal goals and circumstances.

Educational opportunities at the facility may offer individuals chances to pursue academic advancement through various education services tailored to different learning levels. Civic education components often help participants develop understanding of community engagement and civic responsibility. Also, vocational programs typically provide hands-on training in practical skills that may enhance employment prospects upon release, allowing individuals to develop marketable abilities while serving their sentences.

The facility’s therapeutic and support services often include comprehensive mental health treatment designed to address underlying issues that may have contributed to criminal behavior. Group therapy sessions typically provide structured environments where individuals can work through challenges with peer support and professional guidance. Also, mental health counseling services may offer individualized treatment approaches, helping participants develop coping strategies and address personal concerns that support successful reintegration into the community.

Daily Life & Visitation

The sound of morning announcements now marks the beginning of each day for individuals housed at Middlesex Jail & House of Correction, as structured routines provide predictability in an otherwise uncertain environment. Daily schedules typically begin early with count procedures and meal service, followed by work assignments or programming activities that may include educational classes, substance abuse counseling, or vocational training. Individuals regularly participate in scheduled recreation periods and often have access to library services, though the specific availability of these programs may vary based on housing assignments and security classifications.

Living accommodations generally consist of shared cells or dormitory-style housing units, with individuals typically assigned based on factors such as security level, medical needs, and program participation. Personal property allowances usually include basic hygiene items, limited clothing, and approved personal effects, while commissary services may offer additional items for purchase. However, space and storage remain limited, requiring individuals to maintain dedicated essential belongings within their assigned living areas.

Also available are various structured programming schedules that offer opportunities for personal development and skill building throughout the week. Recreation activities typically include access to exercise equipment, outdoor yard time when weather permits, and organized sports or fitness programs. Family connections remain important through visitation programs that usually operate on scheduled days, while telephone access and mail correspondence provide additional means of maintaining relationships with loved ones. However, all communication and visitation typically operate under established security protocols and scheduling requirements that individuals and their families must follow.