Penmate Inmate Support Guides
← Back to Middleton Unit

Send Photos & Mail at Middleton Unit

How to send messages, photos, and packages

Overview

Staying in touch with someone at Middleton Unit takes some initial setup. To receive phone calls, register your telephone number at texasprisonphone.com and provide the inmate's TDCJ ID. Don't have the ID? Look it up through the offender search. For visits, the unit offers Regular, Contact, and Video/Tablet formats—exact availability depends on facility requirements. First-time visitors need to create an online visitation-scheduler account with a valid email, then complete email validation using the 7-digit code and link you'll receive. Forgot your scheduler password? Use the Forgot Password/Reset Password option to get reset instructions by email. Phone, video, messaging, and tablet services run through the agency's inmate-technology vendors and their portals.

Find an Inmate at Middleton Unit

Search for a loved one and send messages and photos in minutes.

Exact spelling helps find results faster

Free to search · Used by families nationwide
Woman using phone to connect with loved one

Quick Facts

  • To receive calls you must register your telephone number at texasprisonphone.com and provide the inmate's TDCJ ID.
  • If you do not know an inmate's telephone number you can find the inmate's TDCJ ID via the offender search.
  • Available visit types include Regular, Contact, and Video/Tablet visits.
  • First-time visitation-scheduler users must register with a valid email and will receive a 7-digit validation code and link to complete registration.
  • If you forget your visitation scheduler password, use the Forgot Password/Reset Password link to receive reset steps by email.

Send Photos & Mail Guides

middleton-mail-digital-vs-unit

Sending Mail to Someone at Middleton Unit: Digital Mail vs. Direct-to-Unit

Since September 6, 2023, most mail for TDCJ inmates at Middleton Unit goes digital. Send it to the Digital Mail Processing Center, where staff sort, scan, and upload it to the inmate's secure tablet. Some items still need to go directly to the unit—legal mail, media mail, books and magazines from verified publishers, packages, subscriptions, and anything requiring the inmate's signature.

how-tdcj-digital-mail-works-for-families

What Happens to Your Letter After You Mail It: How TDCJ's Digital Mail Works

If you're used to sending paper letters straight to a unit, TDCJ's digital mail rollout changes what happens after you drop your envelope in the mailbox. Here's how the process works at the Middleton Unit — what gets scanned to a tablet, and what still needs to go directly to the unit.

Common Questions

How do I register my phone to receive calls from an inmate at Middleton Unit?

Register your telephone number at texasprisonphone.com and provide the inmate’s TDCJ ID. If you don’t know the ID, use the offender search to find it.

What types of visits can I schedule with an inmate at Middleton Unit?

Middleton Unit lists Regular, Contact, and Video/Tablet visit options. Specific scheduling windows and availability depend on unit rules and custody level.

How do I create or recover a visitation scheduler account for Middleton Unit visits?

Create a scheduler account using a valid email, then finish registration with the 7-digit validation code and link sent to that address. Forgot your password? Use the scheduler's Forgot Password/Reset Password link to get reset steps by email. Choose your email carefully—once an account is created, the email can't be changed or deleted.

Where do I send personal mail for an inmate at Middleton Unit?

Send most personal mail to the TDCJ Digital Mail Processing Center, addressed with the inmate’s full name and TDCJ number. Use: Texas Department of Criminal Justice, Inmate’s Full First and Last Name + TDCJ Number, PO Box 660400, Dallas, TX 75266-0400.

What types of mail are NOT sent to the Digital Mail Processing Center for Middleton Unit?

Legal or privileged mail, media mail, and books, magazines, or packages from verified senders or publishers are not processed through the digital scanning center. Those items are sent directly to Middleton Unit.

My family member at Middleton Unit does not have a tablet. How will they receive mail?

If the inmate does not have a tablet, the facility provides black-and-white printed copies of their scanned correspondence.

Other Guides for Middleton Unit

View all guides