What to Know About Phone Calls from Miller County Detention Center
Phone calls from Miller County Detention Center don't work the way most people expect. Here's how the system works, what to listen for, and what to do if you want calls to stop.
You can't call Miller County Detention Center and ask to be connected to someone inside - incoming calls aren't allowed. Instead, detainees place outgoing collect calls from the housing area. When a call comes in, you decide whether to accept it. Depending on your phone service and settings, charges may apply.
Correct Solutions handles the phone system at Miller County Detention Center. If you're receiving calls from the jail - or trying to set things up so you can - listen to the entire recorded message before accepting or declining. That recording gives you the details you need to make the right choice.
For help with the phone service, contact Correct Solutions at 1-877-618-3516. To add money to a detainee's account online, the jail directs people to Correct Solutions/CSGpay at www.CSGpay.com. For customer service, call 870-774-3001 Monday–Thursday, 9:00am–5:00pm.
When a call comes in from Miller County Detention Center, you'll hear a recorded prompt first. That's standard for collect calls. The recording confirms who's calling and what you're agreeing to before the call connects - so listen carefully before you accept or decline.
Tip: Listen to the full recorded message before you press anything. It can help you avoid accepting a call you didn’t intend to take.
- Call Correct Solutions - Dial 1-877-618-3516.
- Ask for number blocking - Tell them whether you want your number blocked from one specific detainee or from all detainees at the facility.
- Confirm the block - Follow any prompts or instructions they give so the request is completed on their end.
Note: Blocking requests go through Correct Solutions (the phone carrier), not the detention center.
Billing Tech Issues
- ✓ For phone-service issues, call Correct Solutions at 1-877-618-3516.
- ✓ To add money online, use Correct Solutions/CSGpay (www.CSGpay.com).
- ✓ For CSGpay customer-service questions, call 870-774-3001 (Monday–Thursday, 9:00am–5:00pm).
- ✓ For general detention questions at Miller County Detention Center, call 870-779-3611.
If the problem is about the call itself - billing, charges, account setup, or blocking - start with Correct Solutions, since they run the phone system. If your question is about the detention center more broadly, use the jail’s general line at 870-779-3611.
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