Milwaukee Secure Detention Facility, Wi, NE

Visiting Milwaukee Secure Detention Facility (MSDF) takes planning, especially for first-timers. For onsite video visits, arrive at least 20 minutes before your scheduled time. There's no onsite parking, so plan accordingly. MSDF uses scheduled video visits, but availability depends on the unit and daily limits. Confirm open slots when you book. You'll need to be on the resident's approved visitor list and complete registration before scheduling. Visitor lists go to the DCC agent, and MSDF requests a response within 10 business days. Full processing can take 30 to 60 days. Bring a valid photo ID and expect routine security screening: metal detectors, X-ray, or pat searches.

Communication at Milwaukee Secure Detention Facility (MSDF) centers on paid video visitation and managed phone services. PIOC can have up to three video visits per day, each lasting 26 minutes. Availability depends on the schedule and housing unit. Video visits cost $2.50 each (effective June 19, 2023). For phone calls, all non-attorney calls may be monitored and recorded. Attorney calls work differently: PIOC must place them as collect calls, and attorney contact information is added or updated using form DOC-1631. Families should expect to set up separate vendor accounts for phone and messaging services (Securus handles collect/phone services). County phone funds don't transfer. Vendors and platforms can change during statewide transitions, so follow MSDF's current instructions when setting up accounts, scheduling, and buying credits.

Don't send funds directly to Milwaukee Secure Detention Facility. Deposits must go through approved vendors: Access Corrections Secure Deposit or CashPayToday walk-in providers. Once funds post, the money goes into the inmate's account for commissary purchases and other approved uses. Outstanding debts are typically deducted before money becomes available to spend. For the facility's specialty commissary package program, purchases from participating vendors are allowed with limits: $150 maximum per DOC resident per vendor per quarter, and a $20 minimum per order. Before depositing, have the inmate's full name and ID number ready so funds credit to the correct account. Start with the Access Corrections portal or a CashPayToday location listed by the vendor.