How to Contact an Inmate at Milwaukee Secure Detention Facility, WI

Calls from MSDF to an attorney are made collect. If your loved one is trying to reach their lawyer, plan for the call to come through as a collect call rather than as a prepaid or billed-later call.

For family and friends, MSDF uses Securus for collect calls. To accept these calls, you'll need to set up an account through Securus so the call can be received and billed properly.

This guide doesn't cover phone schedules, call length limits, pricing, or the exact way MSDF wants forms submitted. Before you rely on a deadline or deposit money, verify the current process and any restrictions directly with the facility or Securus.

Steps to Follow

• ✓ If the call is to an attorney, expect it to be a collect call from MSDF.
• ✓ If you want to receive collect calls from MSDF as family or a friend, set up the required account through Securus.

1. Get the DOC-1631 form - this is the form MSDF requires to add, delete, or update an attorney’s address or phone number.
2. Fill it out with the updated attorney information - incomplete or outdated details can delay attorney contact.
3. Confirm how MSDF wants it submitted - ask the facility where to send it and whether they accept it by mail, in person, or another method.

What to Verify

• ✓ For legal calls: confirm the attorney call will come through collect for your loved one’s situation at MSDF.
• ✓ For attorney contact updates: confirm you have the current DOC-1631 form and ask exactly where and how MSDF wants it submitted.
• ✓ For family calls: confirm the Securus account setup requirements for accepting collect calls from MSDF (what information you need to provide and any limits that apply).