How to Visit Milwaukee Secure Detention Facility, Wi, NE (NE)

The person you're visiting can have up to three video visits per day, each lasting 26 minutes. Availability depends on the schedule and whether video units are open. You can join from your own device or use one of the five devices in the MSDF lobby.

Video visits may have fees. As of June 19, 2023, each person in custody gets one free video visit per week. Additional ICSolutions video visits cost $2.50 each.

Steps to Follow

• ✓ Arrive at MSDF at least 20 minutes before the scheduled video visit so you have time to process in and get the network connection set.
• ✓ If you plan to use your own device for the visit, make sure you can maintain a solid internet or Wi-Fi connection for the entire call.

• ✓ Keep expectations realistic. Video visits are 26 minutes, and the person you are visiting can be eligible for up to three video visits per day, depending on the schedule and video unit availability.
• ✓ Decide ahead of time whether you will use your own device or one of the five video-visit devices in the MSDF lobby.

Before making plans, confirm the current rules directly with MSDF. Policy documents show up to three 26-minute video visits per day (based on schedule and video unit availability), one free video visit per week, and a $2.50 fee for additional ICSolutions visits as of June 19, 2023. Schedules, availability, and fees can change, so check for the most current details before your visit.

1. Confirm arrival timing expectations: Ask whether arriving at least 20 minutes early is still the right target for processing in and establishing the network connection.
2. Ask about lobby device access: Verify that the five lobby devices are available on the day and time you want to visit, and whether there are any limits based on demand.
3. Check your connection plan if using your own device: Make sure you understand what counts as a solid internet or Wi-Fi connection for the call, since maintaining that connection is the visitor’s responsibility.