Mail, photos, messaging, and phone/call options for staying in touch.
Communication at Milwaukee Secure Detention Facility (MSDF) centers on paid video visitation and managed phone services. PIOC can have up to three video visits per day, each lasting 26 minutes. Availability depends on the schedule and housing unit. Video visits cost $2.50 each (effective June 19, 2023). For phone calls, all non-attorney calls may be monitored and recorded. Attorney calls work differently: PIOC must place them as collect calls, and attorney contact information is added or updated using form DOC-1631. Families should expect to set up separate vendor accounts for phone and messaging services (Securus handles collect/phone services). County phone funds don't transfer. Vendors and platforms can change during statewide transitions, so follow MSDF's current instructions when setting up accounts, scheduling, and buying credits.
Search for a loved one and send messages and photos in minutes.
Trying to stay in touch with someone at Milwaukee Secure Detention Facility (MSDF)? You'll need to understand how collect calling works and what's required to set up attorney contact information.
Personal mail to someone at Milwaukee Secure Detention Facility (MSDF) doesn't go straight to the facility. It routes through TextBehind first, so getting the address format and contents right matters.
Phone rules at Milwaukee Secure Detention Facility (MSDF) can get confusing fast, especially when legal calls are involved. Here's how personal calls, attorney calls, and the Public Defender "red phone" actually work.
PIOC at MSDF may have up to three video visits per day. Each visit is 26 minutes long, and visits are subject to scheduling and unit availability.
Video visits at MSDF cost $2.50 per visit, effective June 19, 2023.
Yes. All non-attorney calls at MSDF may be monitored and recorded. Attorney calls must be made collect, and attorney contact information is added or updated using form DOC-1631. A Public Defender red phone is available Monday through Friday, 8:30am to 2:30pm, for direct contact with the Milwaukee Public Defender's office.
Posted bail in Milwaukee County? Getting your refund is usually straightforward once the case closes—you just need the right information. Here's who to contact, what determines eligibility, and what to do if your refund is delayed.
You can post bail in person at any time at the Milwaukee County Criminal Justice Facility, 949 N 9th Street, Milwaukee.
Post bail in person at the Milwaukee County Criminal Justice Facility, 949 N 9th Street in Milwaukee. The facility accepts bail payments around the clock, so you can get someone released any time of day or night.
