How to Schedule a Visit at Mini-Cassia Criminal Justice Center

All visits at Mini-Cassia Criminal Justice Center must be scheduled through InmateSales. You can't book anything without an account, so create your login before you try to pick a date and time. If you run into trouble during scheduling, InmateSales support is the place to start for website or account issues. Questions about whether someone is still in custody or whether you're authorized to visit are different. Those you'll need to confirm by phone with the facility directly.

Start by creating an InmateSales account. You'll enter some basic profile information, search for the person you want to visit, and then follow the prompts to finish scheduling.

Before you make the drive, make sure you're approved and authorized to visit. If you're not on the approved list, you will be denied visitation, no matter how far you traveled or what you were told. Not sure about your status? Confirm it ahead of time so you don't get turned away at the door.

During the visit, you and the inmate are expected to keep things quiet, orderly, and dignified. If you bring children, they're your responsibility the entire time, and they need to follow all the same rules.

Pre Visit Checklist

• ✓ Leave your cell phone out of the lobby.
• ✓ Do not bring cameras into the lobby.
• ✓ Do not bring food or drink into the lobby.
• ✓ Leave personal electronic devices out of the lobby (for example music players, MP3 players, video games, and electric toys).

• ✓ Plan for no more than two adults to visit a single inmate at one time.
• ✓ If children come with you, supervise them at all times and make sure they follow all rules.

1. Call InmateSales customer service - Use 702-829-3001 for questions about scheduling, services, or account trouble.
2. Try scheduling again after support helps - Once your account issue is resolved, go back into InmateSales and complete your visit scheduling.

If your issue isn't with the scheduling site but with whether the inmate is still in custody or whether you're authorized to visit, call Mini-Cassia Criminal Justice Center at (208) 878-1000. Inmate status can only be confirmed in person or by phone. Visitors who aren't approved or authorized will be denied visitation.