Before Your First Video Visit at Mobile Metro Jail: 5 Rules to Avoid Being Turned Away
First-time video visits go smoother when you follow a few strict rules up front. Run through these five checks to make sure your Mobile Metro Jail video visit actually happens when the time comes.
Mobile Metro Jail won't let you schedule last-minute or too far ahead. All visits must be scheduled at least 1 day in advance, but no more than 7 days in advance.
Being on time isn't enough - you need to be signed in before the visit starts. All visitors must be signed in 15 minutes prior to the scheduled visit start time. This applies to both onsite and remote visits. Visiting remotely? Treat this as a "log in early" rule. Get signed in, confirm everything's working, and don't wait until the last minute. Visiting onsite? Build in extra buffer so you're checked in with 15 minutes to spare.
Before scheduling anything, confirm you're allowed to visit. Only visitors on an inmate's approved visitation list may visit - if you're not on that list, the appointment won't matter. Plan your group size too. No more than four visitors are allowed per inmate. If you're unsure whether you're approved, check with the person you're visiting before picking a time.
Note: All personal video visits at Mobile Metro Jail are monitored and recorded. Keep conversations appropriate - don't share anything you wouldn't want reviewed later.
Lobby Registration
- ✓ If you don’t have computer access, register for visits in the Metro Jail lobby at 450 St. Emmanuel Street.
- ✓ Lobby registration is available Monday–Friday, 8:00–11:00 am or 2:00–5:30 pm (Central time).
- ✓ Go during those time windows so you can complete registration before you try to schedule a visit.
- ✓ Confirm you’re on the inmate’s approved visitation list, since only approved visitors may visit and the group is limited to four visitors per inmate.
Find an Inmate at Mobile Metro Jail, AL
Search for a loved one and send messages and photos in minutes.
