How to Contact an Inmate at Mobile Metro Jail, AL (AL)
Staying in touch with someone at Mobile Metro Jail comes down to getting registered and understanding the jail's phone call requirements. Here are the key rules and steps to follow.
After you complete registration, you should receive a confirmation email. If the confirmation email does not come through, call 866-516-0115 for help.
To make phone calls at Mobile Metro Jail, the incarcerated person needs a special PIN assigned during booking. They'll also need the last four digits of their Social Security number.
Keep in mind: All calls are outgoing collect calls, so the toll charge goes to whoever accepts the call. Calls are monitored and recorded, so don't discuss anything you wouldn't want repeated.
According to the inmate handbook, telephone time can be ordered through commissary. The handbook asks callers to keep calls to fifteen minutes and stand at arm's length from anyone else using the phone.
- Complete registration - once you finish, you should receive a confirmation email.
- Follow up if the email never arrives - call 866-516-0115 if you do not receive the confirmation.
- ✓ Expect the call to be an outgoing collect call, with toll charges billed to whoever accepts it
- ✓ Assume the call can be monitored and recorded
- ✓ Make sure the incarcerated person has their assigned PIN from booking
- ✓ Make sure the call setup includes the last four digits of the inmate’s Social Security number
- Ask about call time through commissary - Mobile Metro Jail’s handbook says telephone call time may be ordered via commissary.
- Keep calls short and give others space - the handbook’s guidance is to keep calls to fifteen minutes and stay at arm’s length away from anyone using the telephone.
Before counting on any appointment or account being active, make sure you received the registration confirmation email. No email? Call 866-516-0115 to troubleshoot.
- ✓ Confirm the current phone call setup requires the assigned PIN from booking
- ✓ Confirm the call process requires the last four digits of the inmate’s Social Security number
- ✓ Confirm calls are outgoing collect calls, with charges billed to the person accepting the call
- ✓ Confirm calls are monitored and recorded
- ✓ Confirm whether telephone call time must be ordered through commissary
- ✓ Confirm whether the facility still expects calls to stay around fifteen minutes and for people to stay at arm’s length from others using the phone
- ✓ Ask for any current vendor details, fees, and hours (these can change)
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