How to Schedule a Visit at Mobile Metro Jail (what the 1–7 day window and 15‑minute sign‑in mean)
Visiting someone at Mobile Metro Jail gets a lot easier once you know the timing rules. Here's how scheduling works through GettingOut—and what that 1–7 day booking window and 15-minute sign-in requirement actually mean for your visit.
Every visit at Mobile Metro Jail goes through GettingOut's
You handle the scheduling yourself through GettingOut. Create an account, complete registration, then pick an available time slot. Mobile Metro Jail expects visitors to book their own appointments through the GettingOut scheduling page.
If you don’t get a confirmation: After you complete registration, you should receive a confirmation email. If it doesn’t show up, call GettingOut support at 866-516-0115.
Once you're registered, you'll choose between ONSITE or REMOTE. Onsite means a video visit at Metro Jail - and those are free.
Onsite (Metro Jail) visitation hours are Monday through Friday, 8:00–11:00 am and 2:00–5:30 pm Central time. When you’re booking in GettingOut, look for time slots that fall inside those blocks.
Remote visits run seven days a week, same time blocks: 8:00–11:00 am and 2:00–5:30 pm Central time. The weekend availability helps if weekdays don't work with your schedule.
No computer? You can register in person at the Metro Jail lobby, 450 St. Emmanuel Street. Lobby hours are Monday through Friday, 8:00–11:00 am or 2:00–5:30 pm Central time.
Mobile Metro Jail requires visits to be scheduled at least 1 day ahead, but no more than 7 days out. The 1-day minimum means same-day visits aren't an option - you'll need to plan ahead. The 7-day cap means you can't book weeks in advance, so check back regularly if you want to maintain a consistent visiting routine.
15‑minute sign‑in rule: You must be signed in 15 minutes before your scheduled visit start time - this applies to both onsite and remote visits.
No confirmation email after registering? Call GettingOut at 866-516-0115. That's also the number to use if you need help with phone registration or run into scheduling issues.
For visitation questions or assistance from the facility, Mobile Metro Jail lists 855-208-7349.
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