Using the Kiosks and Tablets at Mobile Metro Jail: Commissary, Requests, and Misuse Consequences

At Mobile Metro Jail, the kiosks and tablets are located in the housing area, and they’re available for use by all inmates. That means most people handle these tasks from inside their unit rather than needing staff to pass forms back and forth.

Commissary is one of the main uses. Inmates place orders directly through the kiosks and tablets - no written requests or staff hand-offs needed.

The kiosks and tablets also handle message requests through the Inquiry and Grievances Messaging feature. Messages get routed to jail departments, not to individual staff members by name.

Message Rules and Limits

• ✓ Direct each request to the specific area that matches what you’re asking about (for example: Chaplain, Docket, Commissary).
• ✓ Keep it to one issue at a time: only one request per message will be recognized.

This messaging system isn't for personal communication between inmates. Using it for inmate-to-inmate messages is a prohibited use.

Damage the kiosks or tablets through abuse, and Mobile Metro Jail can charge the repair cost to the inmate's account. This kind of misconduct can also lead to disciplinary action - and potentially criminal prosecution.

Misuse can also mean losing access entirely. Inappropriate use or abuse can result in losing kiosk and tablet privileges - though access for sick call requests and grievances may still be allowed.

1. Damages are assessed to the account - if an inmate’s account can’t cover the amount of kiosk/tablet damages, the balance remains owed.
2. Release doesn’t erase the debt - if the person is released owing money for the damage, the amount is still outstanding.
3. Collection happens if they return - whenever they come back to jail, part or all of what they owe can be deducted from money on their person when they arrive and from subsequent deposits until the debt is paid in full.