What to Know Before Your First Visit: Mobile Metro Jail's Visitor Approval Rules
Your first visit can feel overwhelming—especially when you're trying to follow the rules and avoid wasting a trip. Here's what you need to know about Mobile Metro Jail's visitor approval process, plus the mistakes that get visits shut down fast.
Mobile Metro Jail only allows visits from approved individuals. Your name has to be on the inmate's approved visitation list before you can visit - no exceptions. Not on the list? Staff will turn you away, even if you showed up on time and did everything else right. If you're unsure whether you're approved, confirm before scheduling or making the trip.
Each inmate can have a maximum of four visitors. If your family wants to visit together, plan ahead - this limit may mean rotating who visits across different appointments.
Warning: If a non-approved visitor uses the scheduled visit of an approved visitor, the visit will be terminated and the approved visitor’s account will be permanently suspended.
Personal video visits are monitored and recorded. Stick to family updates and support - avoid discussing anything sensitive that could create problems for you or your loved one down the road.
- Register online - Set up your visitation access through GettingOut or the GTL visitation site.
- Schedule your own appointment - Mobile Metro Jail requires each visitor to schedule their own visit; don’t rely on someone else to book it for you.
- ✓ Look for a confirmation email after you complete registration.
- ✓ If you don’t receive the confirmation email, call 866-516-0115.
Have your photo ID ready, and make sure the name on your registration matches your identification exactly. If something looks off with your registration or confirmation, call 866-516-0115 for help.
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