Who to Call About an Inmate at Mobile Metro Jail: Direct Numbers for Medical, Admin, and Control

For most non-emergency questions - general help, getting routed to the right office, or administrative issues - start with Metro Jail Administration at (251) 574-4702. Not sure which number you need? This is usually your best first call.

For broader Sheriff’s Office questions tied to the Metro Jail, you can also contact the Mobile County Sheriff’s Office at (251) 574-2423. Their office address is 510 South Royal Street, Mobile, AL 36603.

Need an immediate inmate-status check or dealing with something urgent on-site? Call Central Control at (251) 574-2321. This is the most direct line for time-sensitive questions.

For medical information about an inmate, call the medical line at 574-3368. Use this number for health updates or to share concerns about an inmate's care.

Medical care at Metro Jail is handled by NaphCare, a contracted provider. That's why medical questions go to a dedicated line, separate from general jail administration.

For issues that need escalation, reach the Metro Jail Warden at (251) 574-3385. The directory also lists a medical extension at medical-3367.

When to Call

• ✓ Central Control (immediate status or urgent on-site matters): (251) 574-2321
• ✓ Metro Jail Administration (general administrative questions): (251) 574-4702
• ✓ Medical information line (health-related information/concerns): 574-3368
• ✓ Warden (escalations): (251) 574-3385 (medical extension listed as medical-3367)

Dealing with office business, paperwork, or not sure where to direct a general inquiry? Keep the Mobile County Sheriff's Office contact handy: (251) 574-2423, 510 South Royal Street, Mobile, AL 36603.